Manager Customer Service

John Hulicki

***** ******* ******* ***** ( Raleigh, NC 27614

919-***-**** ( ********@*****.***

Purchasing and Logistics Manager

PURCHASING & INVENTORY MANAGEMENT ? WAREHOUSING & LOGISTICS ? BUSINESS

PROCESS IMPROVEMENT

OPERATIONS PROFESSIONAL WITH EXTENSIVE EXPERIENCE IN PURCHASING, LOGISTICS,

AND INVENTORY MANAGEMENT. TRACK RECORD OF IDENTIFYING AND IMPLEMENTING

BUSINESS PROCESS IMPROVEMENTS THAT REDUCE COSTS, IMPROVE INVENTORY CONTROL,

AND ENHANCE PRODUCTION EFFICIENCY. DEMONSTRATED SUCCESS DEVELOPING,

EVALUATING, AND MANAGING SUPPLIER / VENDOR RELATIONSHIPS TO SECURE

COMPETITIVE PRICING AGREEMENTS.

Purchasing / Procurement SOX Compliance Oversight

SOX Procedure Development Vendor / Supplier Relations

Physical Inventory Manufacturing Process

Coordination Improvement

Just-in-Time (JIT) Practices Logistics Management

Professional Experience

Monolith Corporation - Raleigh, NC 1997 to 2009

WORLDWIDE PROVIDER OF COMPUTER HARDWARE AND SOFTWARE SOLUTIONS GENERATING

UP TO $15 MILLION IN ANNUAL REVENUE, WITH 45 EMPLOYEES AND CUSTOMERS IN

MORE THAN 20 COUNTRIES. .

PURCHASING & INVENTORY MANAGER (1999 TO 2009)

Warehouse & Logistics Manager (1997 to 1999)

Brought onboard to manage all warehouse functions and was promoted within 2

years to oversee all purchasing, logistics, and warehousing functions,

supervising 4 employees. Managed all hardware and software fulfillment

needs of the company's Intel-based server, laptop, and workstation

business. Managed supplier relations.

. Identified and implemented cost reduction and quality improvement

opportunities.

. Decreased company shipping costs10% by researching and selecting lower-

cost shipping options.

. Achieved a 40% reduction in product build time (from 10 to 6 days) by

streamlining the manufacturing build process - reduced part wait time

and improved checklist accuracy and software load times.

. Reduced on-hand inventory 20% by developing and implementing just-in-

time (JIT) inventory principles to maintain accurate inventory and lean

stock standards

. Planned, coordinated, and implemented yearly physical inventory with

shrinkage of less than .0004% each of the last four years.

. Reduced shrink more than 99%, from over $30,000 to less than $100, by

creating SOX standards and procedures for cycle counts, shipping

accuracy, and sign-out of parts.

. Reduced physical inventory costs and decreased inventory counting time

from 3 days to one day by improving and training employees on inventory

processes.

. Established, maintained, and monitored purchasing, production,

warehousing, and logistics standards, including SOX compliance and

procedure development.

. Reduced material costs by doubling the supplier base to encourage

competitive pricing.

Kerr Drug Stores - Raleigh, NC 1989 to 1997

North Carolina-based drug store chain with more than 100 stores throughout

North and South Carolina.

Store Manager

Joined leading chain drug store in North Carolina out of college to manage

operations of stores generating between $2 million to $3 million annually.

Oversaw hiring / selection, training, supervision, and performance

management of all staff. Managed inventory and cash controls, product

merchandising, customer service, and purchasing. Maintained full P&L

responsibility.

. Promoted 3 times to higher volume, more profitable stores with annual

sales up to $3 million per year.

. Met or exceeded store revenue goals every year.

. Developed display techniques that were implemented at other stores to

drive sales / profit.

. Successfully increased store sales and profitability despite the opening

of a new Wal-Mart store across the street.

. Decreased store payroll expenses each year by increasing staff

efficiencies and decreasing employee downtime.

. Established and maintained an effective, orderly system for planning,

coordination, follow-through, and completion of tasks to achieve company

goals.

. Drew upon merchandising skills to place in the top 3 out of 100+ stores

for annual Christmas display contest.

Education & Training

Bachelor of Arts in Economics (1989)

Bachelor of Arts in Business Management (1989)

North Carolina State University - Raleigh, NC

Professional Development

Confidentiality ( SOX and Internal Business Controls ( Records Management

Intellectual Property ( Code of Conduct ( Mutual Respect ( Safety &

Environment

Technical Proficiencies

Microsoft Office Suite (Word, Excel, Access, PowerPoint & Outlook) ( Astra

( Desqtop

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