Manager Sales

Kelly A. Maag

*** *** **. 847-***-****

Des Plaines, IL 60164 **********@*****.***

EDUCATION

Bachelor of Arts, Communications May 2007

Elmhurst College Elmhurst, IL

PROFESSIONAL QUALIFICATIONS

Demonstrate excellent communications/social skills

Adept in multi-tasking on various projects and meeting deadlines

Experienced in solving problems in a quick, efficient manner

RELATED WORK EXPERIENCE

FMLA Specialist Nov. 2009- Present

ComPsych Corporation Chicago, IL

Inform and educate employees of their FMLA rights and responsibilities

while maintaining an empathetic yet professional demeanor

Administer and process various leave requests according to federal

compliance and company-specific policies

Advise customers/management of legal obligations and boundaries in

reference to disciplinary action

Develop and maintain strong relationships with our various clients/HR

contacts, disability vendors and employees

Assisted account manager with implementation of a special account

intake, establishing procedures with employees and providing guidance to

management

Salesfloor Team Leader July 2002-Nov. 2009

Target Hillside, IL

Managed a team of approximately fifty team members and drove

processes throughout the store to maintain the brand image for guests

Hired and recruited team members for various work centers throughout

the store

Developed team members through performance reviews, created

developmental plans, responsible for coaching and disciplinary action

Organized weekly schedules based on sales forecasts, team member

availability, and hours available for payroll

Maintained documents pertaining to team members such as certifications

and trainings

Printed and reviewed any necessary reports to monitor and follow up on

past trends/forecasts

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