Customer Service High School

Keri Fagan

[P O Box ***, *****] [***--***-****] [*****.****@*****.***]

My goal is to obtain a position in a highly organized company with

major responsibilities that will effectively utilize my communication,

leadership, and organization skills.

[ Proof Encoder]

[06/24/2009- 07/23/2010] [ Wachovia]

[ Homewood, Al]

[ Accurately keying documents to be

processed]

[Pt Client Rep. Insurance]

[08/08/2008- 06/25/2009] [The Outsource Group], [Hoover,

Alabama]

[Obtain claim status on insurance claims to resolve all

outstanding balances]

[Analyze each patient account for accuracy in billing

/follow up/ payment]

[Correctly complete any necessary correspondence to

facilitate account resolution]

[Sales Associate/ Cashier]

[D06/2007- 08/2008] [Wal-mart Supercenter], [Hoover,

Alabama]

[Training new associates

Customer service, problem resolution, organization and

communication skills

Ability to adapt and work in various areas within the store

Ability to perform basic mathematical functions]

[Sales Associate/ Cashier

[11/2006-06/2007] [Polo Ralph Lauren], [Bessemer, Alabama]

Ability to build relationships with customers

Excellent skills supporting a team environment

Excellent time management/ project skills

Always obtaining a positive attitude with both customers

and co-workers

Education [2003-2007] Jess Lanier High School

Received high school diploma

Sophomore at Lawson State Community College

[08/2007-08/2010]]

Job Related Skills Team player, dependable, people oriented, and well

organized

References available

upon request

Contact this candidate