Customer Service Data Entry

W IL L IAM LAWSON

* ***** ***** ***********, * L 62704 217-***-**** **********@*****.***

Skills Profile

- Extensive experience and proficiency in Microsoft Office applications with a typing speed

of 50 wpm.

- Experience working with many other types of computer programs including three years of

data entry experience.

- Twelve years of on-the-job customer service dealings.

- Certified in Heating, Ventilation, and Air Conditioning and ESCO Certified Universal.

Employment History

Customer Service Associate, Corporation Service Company 08/2007 Pres.

Springfield, I L

- Analyze legal documents pertaining to the Uniform Commercial Code and input the data

i nto a database.

- Troubleshoot daily issues with clients and the computer system.

- Work as a team with co-workers to meet client expectations.

Warehouse, IGOR 04/2007 08/2007

Springfield, I L

- Operated forklift.

- Stocked and pulled lottery tickets for deliveries.

- Prepared mailings for the Department of Illinois Tourism.

Support Service Worker, I llinois School for the Visually Impaired 11/2006 04/2007

Jacksonville, I L

- Prepared food for daily student and faculty meals.

- Received stock and put in desired locations.

- Organized and cleaned work areas.

Overnight Stocker, Wal-Mart 06/2004 04/2006

Springfield, I L

- Operated forklift and pallet jack.

- Unloaded stock t rucks and placed stock in designated areas.

- Assisted customers and performed other warehouse duties.

EDUCATION

- 02/2002 - 05/2005 Lincoln Land Community College, Springfield, I L

- Certificate of Completion in Heating, Ventilation, and Air Conditioning; Computer

P rogramming Curriculum

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