James E. Morrison, CPT ***/***-****
abk5e3@r.postjobfree.com
Experienced Performance Consultant 2726 Shelter Island Dr.,
PROFILE
______________________________________________________________________
Internationally respected practitioner of Human Performance Technology and
accomplishment-based instructional design. Decisive, results-oriented
professional with proven training, performance consulting, operations,
acquisition, and program management expertise across increasingly complex
and costly projects. Areas of expertise include:
Front-End Analysis Strategic Planning Project
Management
Instructional Design Requirements Development Team
Leadership
Performance Improvement Policy Development Recruitment /
Retention
Change Leadership Leadership Development Operational
Testing / Evaluation
SELECT CONTRIBUTIONS
_______________________________________________________
. Served as a performance consultant and instructional designer for the
U.S. Coast Guard, a multi-mission, international organization of over
40,000 personnel.
. Developed and implemented an electronic performance support system (e-
WQS) for the USCG Guard that reduced shipboard technical personnel's time-
to-job-qualification by 50% with equal or greater on-the-job proficiency
than the previous, paper-based system.
. Served as Project Officer for a major staffing, training evaluation, and
process redesign initiative for the USCG Aids to Navigation fleet.
Achieved 1600% financial ROI, improved training completion by 20% at no
cost, and achieved a 26% increase in staffing levels at no cost.
. Served as Project Officer for the $140M, design-and-build acquisition of
a unique, high-tech heavy icebreaker for the U.S. Great Lakes with total
responsibility for researching and justifying staffing levels, front-end
analyses and training plans, maintenance support strategies, and
operating budget. Wrote three persuasive resource proposals that
achieved Congressional approval for unit funding at unprecedented levels.
Acquisition was accomplished on-time and under budget, and the new ship
far exceeds project performance requirements.
. Served as a performance analyst for a global workload/manpower study for
the Defense Security Cooperation Agency, leading analyst's visits and
operations audits at U.S. Embassy's in South America and the Pacific Rim.
Made performance recommendations for 138 offices with 1,400 personnel
and 13 major functions with significant global security impact.
CAREER TRACK
_______________________________________________________________
Independent Performance Improvement Consultant (2008-present).
. Completed extensive process mapping of USCG operations for major defense
contractor's USCG command and control software proposal (BAE Systems).
. Serving as project manager and lead performance analyst for
implementation of an electronic Watch Qualification System (eWQS) aboard
21 USCG multi-mission ships (Alpha Ten).
. Serving as analyst for a global manpower/workload analysis for a critical
DOD component, leading analysts' visits and performance audits at US
Embassys in South America and the Pacific Rim (DSCA, Proofpoint Systems).
. Completed a front-end analysis and pre-deployment support survey for a
comprehensive DOD-sponsored training program for the Lebanese Navy
(American Systems).
Maritime Advisor & USCG Liaison to the DHS Under Secretary for Intelligence
(2006-2008).
. Key advisor to Deputy Assistant Secretary for Mission Integration,
advising on DHS component training programs and training ROI. Introduced
DHS Intelligence to HPT concepts.
Project Officer, Great Lakes Ice Breaker Acquisition, USCG HQ Acquisitions,
(2004-2006).
. Sole responsibility for staffing levels, training, operations budgets,
logistics planning, and operations policy for a unique, $140M, high-tech
heavy icebreaker for the US Great Lakes.
. Completed a comprehensive front-end analysis for all shipboard and
support personnel, developed and implemented an effective Electronic
Watch Qualification System (eWQS).
. Coordinated the development of the first on-board simulators in the USCG
fleet.
. Served as key member of an Integrated Product Team that developed a
unique, performance-based maintenance strategy for each of the ship's
five major engineering systems.
. Along with foreign suppliers ABB and Kongsberg, developed just-in-time
electronic Maintenance Support Tools (eMSTs) for all critical maintenance
procedures.
. Developed a comprehensive Operational Test and Evaluation Plan and served
as Operational Test Director, supervising a ten-person team over a six-
month multi-mission evaluation period.
. Maintained Senior Watch Officer qualifications and served on USCG HQ
Command Center's Incident Management Team during hurricanes Katrina and
Rita, coordinating the nation-wide USCG operational response.
Project Officer, Buoy Tender System Study, USCG HQ Operations, (2001-2004).
. Single-handedly administered $2M project budget and implemented
recommended organizational changes aboard five prototype cutters.
. Developed a comprehensive measurement plan, measured key performance
indicators for 30 ships and 25 engineering support units, compared
prototype metrics with the baseline fleet, and reported findings to
senior CG leadership on a quarterly basis.
. Coordinated the transition from regional maintenance teams to unit-owned
Cutter Support Teams for improved operational availability and safety,
enhanced responsiveness and accountability, and improved crew training
completion, job satisfaction, and retention.
. Drafted operational and support policy documents to support the revised
organizational structure and a phased transition throughout the fleet.
Ship Transfer Training Officer, USCG HQ International Affairs (1999-2001).
. Successfully coordinated 24 "hot" transfers of fully-operational,
recently decommissioned USCG ships to the sea services of 12 developing
nations. Responsible for all aspects of transfer planning, standardized
course for each class of ship, and budgets up to $1.2M/project.
Boat Division Officer and Training Officer, USCG Port Security Unit 313
(1997-1999).
Senior Instructor & Course Developer, Federal Law Enforcement Training
Center (1992-1997).
Planning Officer, USCG Group Corpus Christi (1987-1992)
Commanding Officer, 82' patrol boat USCGC POINT COUNTESS (1985-1988)
Operations Officer, 180' buoy tender USCGC ACACIA (1982-1985)
CREDENTIALS
_________________________________________________________________
Associate of Arts in Graphic Design, New Mexico State University
Certified Performance Technologist, International Society for Performance
Improvement
Instructional Designer, SABA Optimizing Human Performance (Harless Method)
Acquisitions Program Manager (Level 1), Defense Acquisition University
Operational Test Director, Defense Acquisition University and U.S. Navy
Top Secret clearance, USCG, granted SCI (Special Compartmented Information)
9/14/2005