Sales Software

Nan Schweiger (Chronological resume available) Resume

tel: 408/871-6929 cell: 970/846-****-*** Echo Avenue, #13

email: ***********@*********.*** Campbell, CA 95008

Professional Profile

Technical Writer-Editor with 12 years of writing and 15+ years of editing

experience in diverse fields. Highlights include:

. Expertise spanning the entire continuum from writing to developmental

editing to copyediting and proofreading

. Reputation for:

. Writing that is clear, logical, and engaging

. Analyzing complex problems and arriving at multiple solutions

. Strong research skills, including interviewing subject matter experts

. Savvy regarding the sensibilities of diverse audiences and how to

best satisfy their wants/needs

. Sharp eye, exacting logic, and keen ability to find errors and

inconsistencies-even in documents edited many times by others and in

fields that are new territory to me

. Generating helpful, targeted content

Executive Summary

. Technical and General Writer: 12 years in multiple fields, including

computer hardware and software, environmental engineering, call-center

communications, munitions remediation, health, law, aviation, and music.

Experience includes manuals, flow charts, context-sensitive help, Active

Content Wizards (animated and interactive online help), knowledge base

processes and procedures (help desk), online help specifications,

knowledge base (internal) processes and procedures, reports, engineering

newsletters, a proposal, a merger agreement, an environmental kiosk

script, a military (UXO) study, sales letters, press releases, and Web

sites

. Technical and General Editor: 15+ years in multiple fields, including

computer software and hardware, marketing, public relations,

environmental engineering, law, edutainment, telecommunications,

publishing, health, finance, aerospace, nanochemistry, political

advertising, and management consulting. Expertise spans the editing

continuum: developmental editing, copyediting, and proofreading.

Experience includes manuals; GUI help; online help; training materials;

data sheets; reports; flow charts; marketing collateral; proposals;

RFPs; direct mailers; newsletters; brochures; nonfiction books; novels;

magazines; prospectuses; depositions; briefs; contracts; debentures;

wills; annual reports; public relations materials; slides; human

resources policies; help desk policies, processes, and procedures; sales

letters; speeches; doctoral dissertations; and Web sites

. Manager: Eight years; managed the legal-financial editing agency I

founded in New York

. Test and Course Developer: Six years; created copyediting tests and

training courses for my agency

. Trainer: Six years; trained hundreds of editors for the legal-financial

community; gained reputation as a top trainer in the industry

Technical Skills & Tools

. Applications: Adobe Acrobat 8 Professional; AP Integrator 1.0.6.0;

Arbortext Editor 5.2; Concentra (proprietary, Hewlett-Packard); DocBook;

Documentum 5.3; Excel 2003; FrameMaker 5.5, 6, 7; Guided Help Studio;

Lotus Notes 6.5; Paint 5.1; Paint Shop Pro 5; PowerPoint 2003; RoboHELP

Classic 7, HTML Edition 7.0; SharePoint 2003; SnagIt 7; Virtual Proposal

Center (proprietary, Raytheon); Visio Professional 2003; Visual

SourceSafe 6.0, 8.0; Word 95, 97, 2000, 2003, 2007; XMetaL Author 4.6

. Platforms: Macintosh; MS-DOS; UNIX; Windows NT, 95, 98, 2000, XP

Professional, 2007, Vista Ultimate

. Computer Languages: C++, CSS, HTML, MAML, XML

. Human Languages Studied: French, German, Italian, Spanish

Experience: Computer Software & Hardware; Telecommunications

. Contract Technical Writer-Mekanism, San Francisco, CA; documentation for

a project handoff involving social-media video players

. Contract Senior Technical Writer-eBay Inc., San Jose, CA; database

processes, procedures, and related documentation for eBay developer use

. Contract Content/Information Developer III-Hewlett-Packard Company,

Cupertino, CA; online help specifications, online help, Active Content

Wizards (animated and interactive online help), on-build documentation

. Contract Senior Technical Writer-Northrop Grumman Corporation,

Lafayette, CO; knowledge base policies, processes, and procedures for

service desk analysts; Visio flowcharts; conversion to new templates

. Staff Technical Writer-Parametric Technology Corporation, San Jose, CA;

CAE simulation software manuals, both online and print

. Consulting Marketing Writer-Editor-FabFile Network, San Leandro, CA;

sales letters, PR strategizing, Web site critique

. Consulting/Contract Technical Editor for the following firms:

. Adaptec, Inc., Milpitas, CA

. Beta V Corporation, Redmond, WA

. Cypress Semiconductor Corp., San Jose, CA

. ESS Technology, Inc., Fremont, CA

. GIS\Solutions, Inc., Concord, CA

. Hewlett-Packard Company, Greeley, CO

. Intuit Inc., Menlo Park, CA

. Level 3 Communications, Inc., Broomfield, CO

. Oracle Corporation, Redwood Shores, CA

. Santa Cruz Operation, Inc., Santa Cruz, CA

. Silicon Graphics, Inc., Mountain View, CA

. Sun Microsystems, Inc., Menlo Park, CA

. Velocity Development, San Francisco, CA

. Edited the following types of documents:

. Manuals

. Data sheets

. Marketing letters

. Brochures

. VHDL textbook

. Proposals

. Software/hardware sector:

. Enterprise network computing systems

. Consumer and business hardware and software

. Audio, video, and telephony IC chips

. Programmable IC chips

. Telecommunications

. Database software/data architecture

. Environmental reporting software

. Game software

. Multimedia software and hardware

. Financial software

. Consumer PCs

Experience: Engineering & Environmental Engineering; Aerospace

. Contract Technical Editor/Writer for the following firms:

. AETC Incorporated, San Diego, CA

. Brown and Caldwell, Pleasant Hill, CA

. Harding Lawson Associates, Novato, CA

. Kennedy/Jenks Consultants, San Francisco, CA

. Lockheed Martin Corporation, Littleton, CO (subcontract)

. McLaren/Hart Environmental Engineering Corporation, Alameda, CA

. MWH, Steamboat Springs, CO

. New York Power Authority, New York, NY

. Northrop Grumman Corporation, Broomfield, CO (subcontract)

. OHM Remediation Services Corp., Pleasanton, CA

. Raytheon Company, Aurora, CO (subcontract)

. Roy F. Weston, Walnut Creek, CA

. Tetra Tech, Inc., Lafayette, CA

. Wilsey & Ham, Foster City, CA

. Zentner & Zentner, Lafayette, CA

. Edited/wrote the following types of documents:

. EIRs

. Proposals

. Quarterly client newsletters

. RFPs

. Reports

. Brochures

. Fields of application included:

. Construction engineering

. Air pollution treatment and prevention

. Nuclear safety and contamination

. Water pollution and remediation

. Wetland mitigation

. Soil contamination and remediation

. UXO mitigation

Experience: Marketing & Public Relations

. Public Relations Manager, Legal Resources, Inc., New York, NY-research,

planning, communications dialogue, evaluation, branding

. Contract Marketing Writer-Editor for the following companies:

. Borges and White, Fernley, NV-book, marketing columns, Web site

content tuning; strategist and tactician

. Brown and Caldwell, Pleasant Hill, CA-client-facing newsletter,

published quarterly; human resources manual

. ESS Technology, Inc., Fremont, CA-data sheets, product briefs,

brochures

. FabFile Network, San Leandro, CA-sales letters, PR strategizing, Web

site critique

. Rootstock Software, Danville, CA-startup software company Web site

. Theodore Watson & Associates, Denver, CO-law firm Web site

. Staff Copy Editor for Towers Perrin, Public Relations Department, New

York, NY-reports, slides, letters

. Public Relations & Marketing Writer for The New Amsterdam Symphony

Orchestra, New York, NY-press releases and programs

Education

. Antioch College, B.A., Environmental Studies

. University of California, Santa Cruz, Documenting C++ for Developers

course

Professional Organizations

. Society for Technical Communication, Silicon Valley Chapter (5/00-12/02)

. Boulder Writers Alliance (7/04-12/07)

Contact this candidate