Customer Service Manager

**** ***** ****** ****** ***. *** 720-***-****

Denver, Colorado 80231 *********@*****.***

Theresa Shapiro

Professional • Excellent organizational and administrative skills.

Summary • Proficient in MS Office and Internet.

• Excellent customer service skills.

• Strong research skills.

• Ability to multi-task and learn new tasks quickly.

Professional Walmart, Murphy, Texas

Experience August 2006 to February 2008

Responsibilities included customer relations, cash/debit/credit transaction

handling, multi-line phone answering, customer service, visual marketing,

etc. Positions included stocker, overnight cashier, and cashier.

North Texas Woodcrafters, Wylie, Texas

Office Manager

September 2005 to June 2006

Responsibilities included management of customer service, customer order

fulfillment, phones and email communications, filing, records management,

shipping and receiving.

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