Customer Service Machine Operator

**** * ******* ***** **. • Carrollton, TX.***** •(CELL) 972-***-****

•(ALT)214-***-**** • ****************@*****.***

ALFRED L. HENDRICKS JR.

OBJECTIVE

Joining an established and growing company, which seeks high energy machine operator, with the ability to advance,

with a winning team.

FUNCTIONAL SUMMARY

Shiping and receiving; identification and sorting; dispatching to storage; placing in storage; retrieval from storage;

order accumulation; packing; shipping; record keeping. Space utilization; equipment utilization; labor utilization;

accessibility of all material.Storing goods in adequate space with the proper equipment layouts results in maximum

protection of items.

SUMMARY OF QUALIFICATIONS

I obtain good organizational skills, excellent communicator, flexible, very detail-oriented, a team player, reliable and

responsible. I make good decision under pressure, maintain functional equipment (manual and automated), monitor

and supply material that is need. Recognizes, production is moving properly. Report malfunctions, double check my

work, have a sense of urgency. Also, willing to learn, and a problem solver.

EMPLOYMENT

[05/01/2010-Current] Warehouse Coordinator- TRANE, Carrollton, TX

Performed the Basic computer skills in Microsoft Outlook, Excell, Word, ect.. Operated the AS400, on the hand held

itemtizer and through the computer programing system. Skilled in operating the stand -up / sit - down Forklifts

palitizing and organizing stock on four level shelves. Performed cycle counts, shiping, reciving and performed the

basic warehouse duties such as lifting, loading and unloading.

[09/05/2009-04/30/2010]Collection Customer Service CMI GROUP, Carrollton, TX

Proficient in providing customer service to customers, collecting from delinquent accounts and showcasing my ability

to control the call. Associated with a verity of campaigns, such as some of the major cable and phone service

providers: Comcast cable Charter cable and ATT phone services. Assisted customers, with their internet and cable

issues, handling fast paced high volume inbound calls, trouble shooting, transferring, upgrading packages, and

handling payments with delinquent accounts.

[01/10/09 -7/14/09] [Grand Slam Transportation] [ Irving, TX .]

[Air freight Delivery service] [Driver/Warehouse]

Pick up freight from warehouse dock, load bobtail truck and check freight for damages. Sign off examined freight,

transport freight back to Grand Slam’s dock to prepare freight to be transported to its destination.

[1/15/08 - 12/15/08] [DHL Express Delivery Service] [ Coppell, TX .]

[Driver] Delivered package, load and unload freight out of trucks, loading docks and businesses. Understand maps and

familiarizing areas. Provide customer service, and delicate handling of material.

[05/01/05 - 12/29/07] [Coroplast Corporation] [ Carrollton, TX .]

[Machine Operator] Operated the “Die machine.” Job required jogging the machine, placing die in the labeled die tray,

monitoring the process, checking the die tray alignment and making any necessary adjustments. Monitor the run,

check date codes, refill die trays, adjust machine speed, recondition labels, re-run cans and fix jams as needed. Set-up,

start the case packer and monitor the process as required. Stop process and re-set machine for changeovers as required.

Keep the work area clear and clean, wipe down machine and place trash in proper receptacles.

Perform general housekeeping duties in work area as needed. At end of shift, secure all equipment, perform general

housekeeping duties and complete all required paperwork.

EDUCATION

James Madison High: 4 year - High school diploma, 3.5 GPA

University of North Texas : Major - Criminal Justice

REFERENCES

[Available upon request.]

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