Kathleen M. Pimentel
***** ********* *****, ******, ***** 78758
*****************@*****.***
EDUCATION
Texas A&M University, College Station, Texas
May 2002 - May 2006
Bachelor of Science, Psychology Major, Business Administration Minor
WORK EXPERIENCE:
United Services Automobile Association [USAA]
September 2006 - March 2010
San Antonio, Texas
Member Relationship Specialist II in Policy Service.
Determined appropriate coverage and product needs for USAA
membership. Issued and maintained coverage in 48 states for Auto,
Renters, Homeowners, Valuable Personal Property
1.
Specialized Life Insurance and Investment Representative
Completed needs analysis and determined appropriate life insurance
coverage for members.
Special Recognition
2. Assisted new employees through peer coaching and co-pilot
programs
3. Selected for the 2009 Investment Company tax season work share
program
4. Elected to Pride Representative to facilitate a safe environment
for employee management communication (October 2008)
5. Chosen to teach and present new programs and technology.
6. Enterprise Worklist Tool Subject Matter Expert, implementing a
paperless work environment (September 2008)
7. Dual Facing Homeowners application (June - November 2008)
Lisa Sixty Equestrian Center, San Antonio, Texas
June 2002 - May 2006
Supervised and taught sudents basic horse care and riding skills.
Assisted with horse training, grooming, and equipment maintenance.
Johnny Carino's Italian Restaurant, College Station, Texas
June 2002 - May 2006
Restaurant server, hostess. Trained and evaluated new employees.
QUALIFICATION HIGHLIGHTS
Licensed Property and Casualty Texas Agent
Two of three examinations completed towards Certificate in General
Insurance
Proficient in Word, Excell, and Powerpoint