Quality Assurance Project Management

**** ******** ********* ***, #*****

AUSTIN, TEXAS 78750

PHONE 502-***-**** . E-MAIL ***************@*****.***

MELISSA G TAYLOR

Summary

Over ten years of experience in human resources, client

management, market value research, project management,

data analytics, compensation, quality assurance, and

consulting. Proven success in project management,

research analysis, and communication across all

organizational levels. Self-starter with high level of

attention to detail and strong project management

skills. Extremely resourceful and adept at resolving

issues through analysis, research and objectivity.

Professional experience

May 2010 - Present

University of Texas at Austin

Independent Contractor/Compensation Consultant

Identify, analyze and resolve problems/inquiries

related to compensation policies, practices and

processes. Develop and/or update job descriptions

according to established format.

Analyze market salary results to ensure the Company's

salary rates and structures remain competitive in the

market.

Assist in the creation of new jobs or modification of

existing jobs by conducting job analysis to create job

descriptions and assign appropriate FLSA classification

August 2009 - May 2010

Atria Senior Living Corporation

Senior Compensation Analyst

Created analysis to recommend market competitive

increase budgets

Ongoing market pricing

Gathered regional base market studies to create

competitive base pay structures and administrative

policies and procedures

Managed the merit increase process company-wide

Identified and participate in compensation surveys to

ensure highest quality market data

Assisted in the creation of new jobs or modification of

existing jobs by conducting job analysis to create job

descriptions and assign appropriate FLSA classification

September 2008 - August 2009

Convergys Corporation

Compensation Consultant

Completed annual survey participation and market

analysis for assigned, high profile, external client.

Researched and analyze employee compensation programs

for external client including but not limited to salary

administration, survey participation, job evaluation,

annual merit programs and salary range adjustments.

Analyzed global market data and develops market

composites for external client. Recommends salary

ranges, geographic differentials, etc. to be used in

the creation of compensation programs.

Developed employee and manager communications and

training materials related to compensation programs.

Reviewed proposals/job descriptions for new or revised

classifications to determine appropriate level

assignments.

Conducted research/feasibility studies on a broad range

of compensation topics. Participates on committees and

conducts special projects.

April 2001 - July 2008

Mercer Human Resource Consulting

Louisville, KY

Associate Consultant & Senior Market Analyst

Conducted global job pricing assignments and salary

structures for Mercer internal consultants and external

clients.

Managed/manipulated data and projects, and conduct

research on compensation-related issues.

Advanced in creating and modifying reports in Mercer

Prism - training others in report modification and

technical issues.

Acted as a training resource for less experienced

analysts while managing client projects and the peer

review process.

Managed peer review quality process system to include

responses to all quality concerns, both internal and

external.

Continuous improvement of processes involved on a daily

basis and documenting and/or reviewing all procedures

and methodologies.

Education

November 2004 - November 2006

Indiana Wesleyan University Louisville, KY

Masters, Business Administration

August 1993 - December 1998 Eastern Kentucky

University

Richmond, KY

Bachelors, Healthcare Administration

Professional Organizations

Louisville Compensation Association, member

World@Work, member

Young Professional Association of Louisville

Nominated as the 2006 Young Careerist by the

Business and Professional Women's Association.

Technical Skills

Oracle PeopleSoft

SAP

Microsoft Word, Excel, Access, and PowerPoint

MercerPrism, Mercer ePrism, Mercer PayMonitor,

Mercer Global Survey Tool

Compensation Survey Loading and Survey Refresh

Process

Contact this candidate