Customer Service Sales Representative

Simone Rogers

• 203-***-****• **********@***.***

Objective

Administrative support professional offering versatile office management skills and proficiency in

Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works

independently and exceeds expectations.

Experience

2002 2003 Alloy Company Bridgeport, CT

Customer Service Rep

Maintain Production Database

Answered Phones

Filed, Sorted Mail

Kept Compliance with customer

2003 2004 R.L Plumbing And Heating Bridgeport CT

Customer Service Rep

Answered customer Calls/Scheduled appointments

Filed, Faxed

Maintain Customer records and compliance with regular customers

2006 2008 Kohl’s Department Store Trumbull,Ct

Sales Representative

Cash out customers

Restocked

Assisted in ad setup

Assist customers

2008 Present Royal Bank Of Scotland Bridgeport,ct

Fraud Representative

Communicate directly with customers to effectively decrease any potential fraudulent claims will minimize losses to the

organization.

Responsible for analyzing, monitoring, and researching credit card account in order to detect and stop fraudulent activity

Prevent chargeback’s and consumer disputes.

Education

HOUSTANTIC COMMUNITY COLLEGE Bridgeport, Ct 2008 Present

Major: Human Services

Bullard Haven High School Bridgeport, CT2001 2004

Microsoft Computer software Technician

Major General Studies /Microcomputers

Diploma Receive

References Available Upon Request

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