Customer Service Sales

Summary

Well-rounded background with extensive customer service and administrative

experience in the retail,

fashion and music industries.

Excellent organizational, interpersonal, written, verbal and communication

skills.

Studied Renaissance Art & Literature in Florence, Italy.

Leader, team player and premier customer service associate.

Proficient in Mac and Microsoft-Based Applications

Personal Fashion Styling Experience

Interned in the Personal Shopping Department of Bergdorf Goodman.

Managed Visual Merchandising and Styling.

Developed an innovative business model by which to provide personal fashion

styling and

services to clients.

Manage event planning, logistics and budgeting.

Update the client's wardrobe and style their look using the latest trends.

Provide excellent gift shopping services.

Locate hard-to-find sizes and limited edition items for clients.

Spearhead business development opportunities, wholesale opportunities and

sales (e-commerce).

Develop strategic partnerships with web-based vendors.

Offer shopping services to clients which help to improve their personal

style, increase

confidence and enhance their lifestyle.

Marketing Experience

Co-directed marketing and publicity campaign doubling revenue in the course

of one-year.

Managed event planning, logistics and budgeting.

Assisted the Director and Senior Director of Marketing on a daily basis.

Compiled market research via coordinated focus groups and statistical

reports.

Data Entry experience.

Executive & Personal Assistant Experience

Provided detailed personal and administrative assistance.

Scheduled meetings, conference calls and television appearances (CNN Live).

Arranged domestic and international travel and itineraries.

Gathered and distributed reports to partners.

Prepared expense reports.

Maintained confidential client files.

Improved office functionality through optimizing processes.

Implemented new systems in administration.

Maintained supply inventory.

Retail Experience (Management, Sales, Buying & Merchandising)

Apple Inc, Washington, DC (Georgetown)

Anthropologie, McLean, VA

Banana Republic, Washington, DC

Bergdorf Goodman (Personal Shopping), New York, NY

Delia*s, New York, NY

The GAP, New York, NY

Nordstrom, Arlington, VA

The Shop Bag, New York, NY (Personal Fashion Stylist, Buyer & Visual

Merchandiser)

United Colors of Benetton, New York, NY

Work Summary

Apple Inc, Specialist

June 2010-Present Washington, DC

The Shop Bag, LLC, Owner & Personal Fashion Stylist May

2006-Present New York, NY

Anthropologie, Senior Sales Associate,

November 2009-May 2010 McLean, VA

Bergdorf Goodman, Personal Shopping Intern June 2008-

August 2008 New York, NY

Levine School of Music, Co-Director, THEARC Campus May 2003-July 2007

Washington, DC

Kirkland & Ellis Law Firm, Assistant to Kenneth W. Starr April 2001-

May 2003 Washington, DC

Urban Box Office Network, Assistant to the Exec VP Jan 1999-

April 2001 New York, NY

Sony Music Entertainment, Assistant to the Sr. Director Sept 1995-

Sept 1998 New York, NY

Education

Parsons The New School for Design, New York, NY, 2008-Present

Associate in Applied Science, Fashion Marketing

New York University, New York, NY, 1994-1998

Bachelor of Arts, Music Business

Contact this candidate