Mrs.Raven s. thomas
**********@*****.***
Objective
To obtain a better job with better people and to also work in a place where there is
peace and happiness. Im a outgoing hard worker and in looking for a company to grow
with and be sussecfull.
Overview
Ive worked as a C.S.R for about 5 years and enjoyed every bit of it. I enjoy working with
people and making a change in peoples lives. when i deal with a customer I think that
they are me and I ask myself; How would i want to be treated? And i services the
customer with 110% of what they may need. I love to smile and show people no matter
how your day may go it can always be better. At the end of the day i like my customers to
say that had a great experience with me.
Experience
jan 09-mar 29-2010 Call center Ill Tollway C.S.R
Answer a high call volume and answer any and all questions.
Set up new Ipass accounts. manage any accounts that are already open, add money to the
accounts with credit cards and, also take payments. Make any changes necessary.
Take care of missed tolls violations and offer settlements and take payments for
settlements.
Sep 07 to jan 09
The stylemcar salon
Provided customers with the right products for there hair type and offer other hair
products that may work for there needs.
Set upcoming appointments for customers and prepare them for services and, i also was
a shampoo girl.
Doing the counts on products at the end of the day, cleaning and stocking taking orders
for products and also sending out for orders for the salon. over time doing that upgraded
me to become a stylist and a manger.
Education
High School: Evanston Township High School 4 Years G.P.A 3.6
College: Wilbur Wright College Pharmacy Tech 1Year
References :
CARTINA THURMOND: OWNER OF SALON 708-***-****
MAURICE JONES :EX CO-WORKER 708-***-****
LARRY THURMOND :TRUCK DRIVER 708-***-****
I HAVE MUCH MORE Experience in C.S.R and Management and will be happy to
meet with you and talk about more. I hope u enjoy my resume