Customer Service Sales
Resume:
Lydia M. Burke
East Longmeadow, MA, 01028
**.******@*****.***
Summary
Educational: Strong academic background in Business Administration and Marketing/Sales.
Counseling: Worked in public and school settings with a diverse population of ages 12-21.
Social Effectiveness: Great adjustment skills. High communication ability. Work well both in individual and
group settings. Well developed problem solving skills.
Education
Jan. 2010-Present
American International College, Springfield, MA
Master of Public Administration
Sept. 2006-Dec. 2009
American International College, Springfield, MA
GPA: 3.08
Bachelor of Science in Business Administration-Marketing
Sept.2002-June 2006
Enrico Fermi High School, Enfield, CT
High School Diploma
Experience
AIC Alumni and Development Office, Springfield MA May 2008-Sept. 2010
Heather Cahill, Kris Porth
Clerical Assistant
Responsibilities:
Managing alumni records
Operating phones
Updating information
Sales
Clerical/Administrative tasks
AIC Upward Bound Program, Springfield MA May 2008-May 2010
Tamara Dodds, Melanie Isa
Mentor
Responsibilities:
Providing guidance to high school teens
Assist with work when needed
AIC Marketing Department, Springfield MA Oct. 2009-Dec. 2009
Marshall Epstein
Internship
Responsibilities:
Forming Marketing Club
Marketing & Promotion
Member Recruitment
Clerical Tasks
AIC Financial Aid Office, Springfield MA Sept. 2008-May 2009
Patricia Ackerley
Clerical Assistant
Record and File management
Updating information
Clerical/Administrative tasks
AIC Phonathon-Alumni Office, Springfield MA Jan. 2007-Dec. 2008
Denise Eldridge
Communication Specialist
Responsibilities:
Marketing and sales to raise money for college
Filing paperwork
Updating information
Customer service for alums
CVS Pharmacy, East Longmeadow MA June 2007-Oct. 2007
Cashier
Customer Service
Sales
Operating Registers
Store to Store Contact/Orders
Store Maintenance
American International College, Springfield MA Sept. 2006-Present
Volunteer
Responsibilities:
Bettering the surrounding community and youth
Participating in many walks/events for different causes
Rays of Hope Walk
HIV/AIDS Awareness
Unity Fest
PRIDE Kwanzaa and Black History Month Celebrations
PRIDE/Partners Halloween Celebration
Help Keep Springfield Clean
CROP Walk
Skills Strong proficiency in Microsoft Word, Excel, Powerpoint, and Raiser’s Edge.
References Available upon request.
Contact this candidate