Customer Service Medical Assistant

Location:

Posted:

August 24, 2010

VENISHA MARSHALL

**** ******* ***** ***. *-Columbus, GA 31907 ****************@*****.***

OBJECTIVE

To obtain a position where I can use my communications skills to become a

valuable asset within your company.

EDUCATION

Bachelor of Arts in Communications August 2001-May 2007

Columbus State University Columbus, GA

EMPLOYMENT

Customer Service Representative April 2008-Aug 2010

WELLPOINT Columbus, GA

Respond to customer questions via telephone and written correspondence

regarding insurance benefits, provider contracts, eligibility and claims. Analyzes

problems and provides information/solutions.

Bank Teller August 2007-April 2008

Suntrust Bank Columbus, GA

Provide courteous and professional teller services to clients. Handle face-to-face

banking transactions such as processing deposits, withdrawals, payments, and

balancing. Identify referral opportunities and make appropriate referrals.

Medical Assistant May 2006-March 2007

Columbus Regional Columbus, GA

Report changes in patient physical, emotional and mental status to doctors and

nurses. Perform clerical duties and transcribe physicians orders. Assist patients

with activities of daily living.

SKILLS

• Critical Thinking

• Strategic Planning

• Problem Solving

• Team Working

References available upon request