Manager Service

Nick Tirnanich

• ***** Tennyson Drive • Brookfield, WI •262-***-**** • **********@*****.***

Employment

March 2010 - August 2010 Evans Transportation Logistics Consultant

• Successfully dispatched, tracked, and traced daily shipments of inbound and outbound freight

• Serviced inbound and outbound freight between customers, carriers, shippers, and consignee

with stellar service and time in transit

• Successfully negotiated rates on LTL, truckload, air, intermodal, and maritime shipments

March 2009 – Present Prepaid Legal Services Director

Provided legal expense plans for individuals, families, and businesses

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Promoted to the second highest level of compensation in the company

•

Specialized in providing legal expense plans for commercial drivers

•

Provided in depth knowledge of CSA 2010 to prospective clients

•

August 2008 – December 2008 UWM Accounts Receivable Accounts receivable associate

• Effectively dealt with customer concerns regarding student accounts

• Administered payment plans of accounts in delinquent status

• Facilitated account rollovers from the UW system to third party billing associates

June 2005 – June 2008 United Parcel Service Package handler & Supervisor

• Worked several hourly positions involving the loading, unloading, and sorting of

inbound/outbound parcel and freight

• Promoted to supervision in October of 2005, supervising the proper loading, unloading, and

sorting of inbound/outbound parcel and freight

• Held responsibility for individual employee progress in service, safety, and production

elements

• Held position in the auditing of hazardous materials in regard to strict safety procedures and

guidelines of UPS, DOT, ICAO and IATA

• Implemented the proper shipment of premium service packages both domestic and

international

Education

September 2004 – December 2008 University of Wisconsin-Milwaukee

Graduated with a Liberal Arts Degree in History

Skills

• Able to read, write and speak fluently in Serbian; conversational speaking and comprehension

in French.

• High level of computer proficiency including Microsoft Excel, Word, Works and

Power Point

References

Clarice Lizarri Evans Manager 262-***-****

Ernie Turginski UPS Supervisor 414-***-****

John Mallot Prepaid Legal R.V.P. 847-***-****

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