Donna De Groot
** ******* **** 770-***-**** (HOME): 770-***-**** (CELL)
Covington, Georgia 30016 ************@*********.***
PROFILE
Over 15 years of experience in the Banking and Financial industry,
acquiring skills in leadership and management. For the past 5 years, my
talents were focused around training, coaching, building relationships with
internal/external clients, managing projects, organizing events, as well as
financial planning and budgeting. Strengths include excellent written and
verbal communication skills using Microsoft Office products and business
process analysis according to best practices, team player, building client
relationships, good listener, adapting to new technology, attention to
detail, strong problem solver and able to work in a fast-paced environment.
Selected ACCOMPLISHMENTS
* Daily interaction with Executive Management and Leadership Teams.
* Created and maintained customer database, which increased retrieval of
information by 90%.
* Efficiently organized the business procedures between inter-company
departments.
* Successfully organized and executed the Annual Employee Retreat.
* Consistently met project deadlines under high pressure
* Coordinated the training of employees and prepared the documentation for
new sales system.
* Regularly took on additional responsibilities to meet short and long term
goals.
* Maintained the integrity and provided password access to confidential
systems to the staff.
* Provided five percent of time volunteering skills to non-profit
organization.
Professional EXPERIENCE
U.S. Enterprises, inc, Atlanta, Georgia 2006- 2010
Executive Assistant/Coordinator
* Coordinated projects between Owner of Company, President and CFO
* Researched and compiled information for contracts
* Collaborated with attorneys on legal matters
* Processed and paid insurance for employees and educated them on policies
* Created and maintained detailed record of expenses, income and budgeted
items
* Managed Line of Credit, credits, debits and interest payments
Contractual Assignments 2003-2006
* Newton County Public School System - Substitute Teacher
* Signature Appraisal Company - Appraiser/Contractor
SunTrust Bank, Atlanta, GA 2001-2003
Project Coordinator, Retail Administration 2002-2003
* Coordinated the conversion of accounts from Personal to Business.
* Analyzed the profitability of conversion.
* Scripted speech and introductions for contact with customer.
* Ensured customer satisfaction at conclusion of conversion of accounts.
* Organized Executive travel and synchronized executive calendars
Donna De Groot Page Two
Administrative Coordinator, Market Management Department,
1997-2001
* Supported Executive Vice President and 6 Vice President
* Organized Executive travel and maintained calendars
* Purchased and maintained inventory for department.
* Coordinated the training of Branch Managers and employees in new sales
program.
* Coordinated the marketing of products.
* Assisted in the creation of PowerPoint presentations to Senior
Management.
* Prepared manuals for presentations.
* Maintained statistical journals and reports.
EDUCATION
Bachelor of Science, Magna cum Laude, Business Management
Morris Brown College, 2000
Bookkeeping and Introduction to Accounting - American Institute of Banking
(AIB), 1990
Government Technical Institute, Guyana, South America, 1981-1983
Certificate in Accounting, London Business Institute, 1980-1981
Diploma in Public Relations, University of Guyana, 1978-1980