Sales Customer Service
Resume:
Yana Kivenson
Edison, NJ *****
Email **********@*****.***
Phone 1-732-***-****
Business Development Manager:
Dynamic, Self motivated, Organized, and adaptable individual. Thrives on
challenge, has strong organization skills, and the ability to impact
quality, productivity, and results.
Objective: Looking for a position as an Account Manager that will fully
utilize my business and administrative experience.
Highlights:
. 10 years of experience in administrative and sales field.
. Able to work independently or collaboratively as a team member.
. Excellent communication and interpersonal skills with a positive
attitude.
. Detail oriented and able to effectively manage multiple projects.
. Proficient in achieving goals and working tight time
lines-works under pressure-enjoys challenging projects.
Languages: Fluently bilingual in Russian, Hebrew and English (spoken and
written).
Skills: Telephone Skills, Written Communication, People Skills,
Professionalism, Self-Confidence, Customer Focus, Multi-tasking,
Customer Service, Microsoft Office Skills, Organization, Attention to
Detail, Handles Pressure, Listening.
Experience:
02/2009-currently employed
Malabs Inc.,NJ
Computer Hardware Manufacturer
http://www.malabs.com
Account Manager
- International Sales(Russia, Israel, US)
- Work directly with distributors, system integrators, and end users...
- Report directly to branch manager
- Promote and generate sales in short term and long term
- Initiate sales leads, follow up leads, generate quotes, follow, close
sales.
- Work directly with representatives, customers, and prospects
- Conduct business mostly via Internet and Telecommunication tools
- Provide feedback and market requirements to Operations, Marketing and
Product development
01/2008-02/2009
Dante Security(Security/Surveillance CCTV), Hewlett, NY
www.dantesecurity.net
Account Manager (B2B Outside Sales)
- International Sales(Russia, Israel, US)
- Report to VP Sales Support VP of sales and field sales
- Promote and generate sales in short term and long term
- Initiate sales leads, follow up leads, generate quotes, follow, close
sales.
- Work directly with representatives, customers, and prospects
- Conduct business mostly via Internet and Telecommunication tools
- Provide feedback and market requirements to Operations, Marketing and
Product development
06/2004-10/2005
INFINOVA- CCTV
Security/Surveillance&Fiber Optic Communications, New Jersey
www.infinova.com
Sales Executive
- Report to VP Sales
- Support VP of sales and field sales
- Promote and generate sales in short term and long term
- Initiate sales leads,follow up leads, generate quotes, follow,close
sales
- Work on surveillance projects for hospitals, highways, casinos and etc.
- Work directly with reps, customers, and prospects
- Conduct business mostly via Internet and telecommunication tools
- Provide feedback and market requirements to Operations, Marketing and
Product development
10/2003-06/2004
MBIK Sales & Services, New Jersey
Office Assistant
- Inventory Control
- Controlling correspondence
- Responsible for the general office tasks:
answering a multi-line phone, customer service,talking to intermediate
suppliers as well as directly to manufacturers, filing, records
maintenance, faxing.
- Receiving and processing orders for merchandise.
09/2000-10/2002
Shekem Electric ltd, Israel
http://www.shekem-electric.co.il/
VP Of Sales
- Manage budget expenses.
- Direct sales.
- Controlling correspondence. Payment Processing.
- Cash-register management. Preparing payroll.
- Inventory Control. People management. Training employees.
- Completed operational requirements by scheduling and assigning employees.
- Responsible to enter purchase orders and checks.
- Was assigned to enter all sales on account and all payments from the
customers.
- Calculated and prepared checks for utility, tax, and other bills.
- Developed monthly forecasts of cost price on manufactured products.
10/1998-10/2000
Renuar Company, Israel
Store Supervisor
- Meeting/Greeting customers
- Customer Service;
- Payment Processing;
- Cash-registers management;
- People management;
- Payroll management;
- Inventory Control.
Education:
1999-2003 OPU University, Israel, Master-Major: Psychology.
References: Available upon request.
Contact this candidate