Customer Service Representative

Eleanor Shamburger

*** ********* ****** **-*

Newark, New Jersey 07112

Cell: 862-***-****

*****************@*****.***

Objective

To gain willful employment with the opportunity to become a contributing

team member of an organization that offers career growth and opportunities.

Employment

August 2009- Little Angels In-Home Daycare, East Orange, New

Jersey

Present Teachers assistance

Responsibilities:

. Monitor children from ages newborn to 5 years old

. Helped feed the children

. Read books and helped with educational lessons when needed

July 2008 - Forman Mills, East Orange, New Jersey

July 2009 Processor

Responsibilities:

. Assisted customers

. Handled markdowns/ ran freight

. Provided customer service when needed

May 2008- Wyndham Garden Hotel, Elizabeth, New Jersey

June 2008 Housekeeping

Responsibilities:

. Clean guest rooms

. assisted guest upon request

. Provided hotel products to guest when needed

March 2007- Dominos Mark of Excellence, Euless, New Jersey

November 2007 Customer Service Representative

Responsibilities:

. Answered a heavy volume of inbound calls

. Made outbound calls

. Handled customer complaints

. Worked the help desk

October 2004- KB Toy Store, Grapevine, Texas

January 2007 Sales/Stock Associate

Responsibilities:

. Cashier / stocked merchandise

. Answered a multi phone line

. Handled customer complaints

Education

June 2004 Weequahic High School, Newark, New Jersey

References

Available Upon Request

Contact this candidate