Management Project

Keith Vescovo

**** ****** *****

Southaven, Ms. 3867

Email:

*********@*****.***

Cell Phone: 901-834-

9878

OBJECTIVE

I'm seeking an entry to mid-level position with a fast paced company that

will challenge my abilities.

Profile:

. Leadership Skills

. Communication Skills

. Project Management Skills

. Analysis and reporting skills

. Customer focus

. Learning on the fly

. Strong analytical and organizational skills

. Excellent interpersonal skills, phone manner, and office etiquette

. Regular and punctual attendance on the job; Perfect Attendance

oriented goals

. Multi-tasking

. Communication/public speaking including the ability to develop and

maintain positive and professional relationships with internal and

external individuals

. Ability to learn new hardware/operation systems/software

independently.

. Ability to analyze and solve complex problems, provide guidance and

instruction to customers

. Knowledgeable of and experienced with computer hardware, software and

operating/financial systems

Tools:

Languages: C++, COBOL, Intro to Java, Visual Basic, Oracle SQL,

UNIX,

Applications/Software: Microsoft Office Suite (Word, Excel,

PowerPoint, Access, Outlook), Visio, MS Project

Systems: DOS, Windows 95/98/2000/XP, Vista, Windows 7/UNIX

Hardware: Capabilities including

Troubleshooting, installing and configuring hardware,

memory, processors, expansion cards, hard drives, and

removable storage devices; familiar with monitors,

printers, and other peripherals, toning out voice and

data ports from workstation to hub/phone room,

experience with punch down blocks and Ethernet hubs

Internet: Browser, Search Engines, E-mail, Microsoft Outlook/

Exchange, etc.

SUMMARY OF QUALIFICATIONS:

. 12+ years IT Operations experience combined with solid work history

involving no time with job lapse

. Strong work ethic and professional attitude emphasizing reliability,

integrity, teamwork, and the willingness to work as necessary to get

the job done

Educational:

Strayer University, Memphis, TN 2003 -

2006

B.S. in Computer Science, GPA 3.435/4.0

Accredited Studies in Computer Information Systems

Graduated September 7, 2006

Keller Graduate School of Management

2007 - 2010

Masters Degree in Project Management, GPA 3.55/4.0

Accredited Studies in Business Project Management

Degree Earned June 21, 2009

. Degrees & Transcripts available upon request.

EXPERIENCE

AutoZone Inc., Memphis, TN 2002 -

Present

As Senior Computer Operator:

. Monitor a diverse enterprise consisting of MVS, UNIX, LINUX and

Windows system

. Utilize CTL-M & CA-WA scheduling systems

. Monitor Mainframe operating system console, tools and systems (OS390,

z/OS, TSO, DB2

. CICS, and JES2); BMC Remedy Service Management tools (Remedy) BMC

Scheduling tools (Control-M)

. Knowledgeable in e-mail tools (Microsoft Outlook or similar) Server

environments with the ability to monitor and issue basic commands

(UNIX, Windows) Windows operating system and productivity tools

(Windows)

. Monitor job streams and system backups for errors for 24/7 operation

. Perform nightly backup sheets

. Perform offsite tape rotation

. Performs simple to moderately advanced troubleshooting procedures

. Complete forms, logs and shift reports concerning machine utilization

and/or system checks

. Report errors-open tickets, escalate, etc.

Advantage Resourcing

. Printer Technician - Contract Basis

August, 2010 - Present

International Paper, Memphis, TN

2001 - 2002

As Financial Analyst/Data Analyst (Contractor):

. Project team member in Implementation of a UNIX based Tax Data

Repository

. Worked with UNIX shell scripting; Oracle Database; Hyperion

. Maintained Data Files for Corporate Finance on IBM Mainframe

. Served as liaison for receiving FTP's from IP subsidiaries &

maintained mainframe flat files for testing, validation, and cleansing

on an Oracle database

. Worked closely with upper management in IP subsidiaries and corporate

headquarters to ensure that data was received on a timely basis

. Ran testing, validation, and cleansing scripts via UNIX cornshell on

Oracle Database

. Loaded production finance tables via an Oracle database into Hyperion;

i.e. Fixed Assets, Depreciation, Accounts Receivable, and G/L.

. Worked closely with Finance Controller to ensure that tables were

loaded in an accurate & timely manner

. Etc.

Heatcraft Inc., Grenada, MS

1986 - 2001

As Factory Worker/Fin Press Operator/Production:

(1986 - 1990)

. Ensured Quality of product during production (assemble and build)

. Kaizen quality control involving interaction between operators and

management

. Knowledgeable in reading detailed blueprints and precise measuring

instruments such as a micrometer

. Operated fork lift equipment when necessary to supply pallets and

transport finished product to the next level of production

. Broad knowledge in production warehousing, labor efficiency, and

production cycle of events from procurement of materials to finish of

end product

As Help Desk Operator/Level 1 Technician/Networking:

1996 - 2001

. 5 years' experience in software and hardware helpdesk support

. Instructed users on the operation of computer software packages and

hardware usage

. Printer technician involving installation of printers and copiers,

configure settings for network connection including toning out network

ports and connecting Ethernet cable to network hub

. Install configure, monitor and maintain computer software and hardware

for optimal network performance

. Created and resolved trouble tickets for production workers and

management

. Warehouse experience involving managing inventory of computer hardware

and peripherals necessary to keep the production assembly lines

running efficiently; ordering parts for telxon guns, data collection

equipment, and zebra printers

. Analyze, troubleshoot and resolve computer software and hardware

problems experienced by users

. Good experience supporting and troubleshooting Windows 2000 and XP

clients

. Troubleshooting computers and peripherals; Level 1 Support

. Escalated trouble tickets to Desktop Support Group when necessary

. Held responsibility for keeping production lines operating at full

capacity; maintained scanners and data collection machines; performed

network analysis and troubleshooting of CAT 5 network lines from PC

workstation to network hub; performed phone maintenance on phone lines

and traced lines to punch-down blocks; added phone extensions to

various production and office locations when the need arises

(including setting up extensions on the phone trunk system)

As a Senior Computer Operator: (1990 - 1999):

. Job Monitoring (Mainframe; HP 9000 Client Server running SAP)

. Job Scheduling

. Monitor Backups

. Printed Payroll and Accounts Payable Checks; Purchase orders; Sales

Order Acknowledgments; Production work orders; etc.

. Ran Front End Payroll on Corporate IBM mainframe

. Produced daily ERP reports for material control including MCS/MRP

Supply & Demand reports and purchase orders; purchase order commitment

reports, etc.

. Etc.

HIGHLIGHTS OF TRAINING:

. Introduction to Networking

Introduction to MS Access/RDMS

. C Programming Object-

Oriented Programming

. Visual

Basic PL/SQL/UNIX

Advanced Programming

. Computer Operating Systems Contract &

Procurement Management

. Project Cost & Schedule Control Systems

Analysis & Design

. Advanced Systems

Analysis Organizational Behavior

. Applied Business Math Business

Statistics

. Financial Accounting Managing

Quality

. Managing Organizational Change Project

Management/Advanced Project Mgmt.

. Managerial Applications of Information Foundations of

Managerial Mathematics

Technology

. Leadership & Organizational Behavior Applied Managerial

Statistics

. Accounting and Finance: Managerial Use and Analysis

. Marketing/Marketing Management Advanced Project

Management

. Business Economics Managerial

Accounting

. Managerial Finance Legal,

Political, and Ethical Dimensions

. Masters Level Healthcare Administration Courses

. Advanced SQL - UNIX UNBOUNDED

References

. Artie White, Supervisor Computer Operations 3rd Shift, AutoZone INC,

Memphis, TN Phone: 901-***-****, Relationship: Supervisor

. Jerry Campbell, IT Operations Manager, AutoZone Inc., Memphis, TN;

Phone: 901-***-****, Relationship: Manager

. Norma Morgan, HR/Personnel Director, Luvata, Grenada, MS. Phone: 662-

229-2000, Relationship: Former employee

. Jerald Wheeler, Lieutenant, Southaven Police Dept, Southaven, MS,

Phone: 901-***-****, Relationship: Friend

. Jeff Wheeler, Director of Accounting, MS Dept of Transportation,

Jackson, MS, Phone: 601-***-****, Relationship: Friend

. Patsy Vinson, Teacher, St. Charles Missouri, Phone: 636-***-****,

Relationship: Aunt

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