Engineer Project Manager

MR. KIM PEPPERELL

**********@*****.*** 505-***-****

Currently relocating to Albuquerque, NM. In place NLT 9/15/10

Mailing address only: 18554 N Carmen Ave, Maricopa, AZ 85139

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EXPERIENCE SUMMARY:

. Broad experience in all aspects of computer technology, including

software design, development, and test; relational database design and

administration; Internet web pages and e-mail - most recent

concentration: software QA

. Program and project management

. Personnel supervision and administration

. Library systems administration

. Instructional development and teaching

. Webmaster for organizational and personal sites; and e-mail list

administrator

STRENGTHS:

. Extensive, broad computer skills and experience

. Strong communications skills, specializing in documentation

. Intense attention to detail

. Exceptional aptitude for administration

. Ease with instruction and training

. "Quick study"

. Positive, enthusiastic attitude

. Strong work ethic

EDUCATION:

. M.S. in Information Science, University of North Texas

. M.S. in Information Systems, Golden Gate University

. B.G.S. in Business Administration, University of Nebraska at Omaha

COMPUTER SYSTEMS:

. Extensive experience in all aspects of computing

. Major concentration on software design, development, and quality

assurance

. Broad background in query languages, graphical displays and user

interfaces, network administration, data retrieval and correlation,

plus computer and information security

. Developed and tested software in five high-order languages, plus

assembly, XML, HTML, and Visual Basic for Applications

. Experienced in computers of all sizes, from mainframes to PCs, in

applications ranging from embedded software to simulation to

library/database applications to office tools

. Worked with large number of client-server applications

. Used networked UNIX workstations with SunOS, Solaris, SCO UNIX, Linux,

HP-UX, and VAX VMS operating systems; networked PCs running Windows

DOCUMENTATION AND TRAINING:

. Produced and developed company processes, standards, and

documentation: from technical studies to contract proposals to

requirements and specifications to test plans, procedures, and reports

to operations, training, and maintenance manuals

. Developed training program outlines, schedules, syllabi, and

instructional materials

. Produced and conducted training to military, industrial, and academic

audiences

PERSONAL:

. Willing to travel, and work non-traditional hours

. Certified Software Quality Engineer, and Senior Member, American

Society for Quality

. Member, IEEE Computer Society

. Previous high-level security clearance

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SPECIFIC POSITIONS:

. 2006-Present - PC Genie (Maricopa, AZ)

Own and operate PC installation, training, and repair business.

. 2003-2006 - Symantec (Springfield, OR)

Position: Principal Systems QA Analyst

Responsibilities: Lead international team performing software testing

of Oracle/PeopleSoft and Siebel IT business applications (CRM)

software. Coordinated with Business Analysts (users) to arrive at

best test scenarios. Developed all test documentation for QA team,

including Test Strategies, Test Plans, Test Cases, Test Procedures,

and Test Scripts. Conducted team (peer) and BA (customer) reviews of

all such documentation. Supervised BA user testing; conducted system,

integration, and regression testing. Maintained defect tracking

metrics, performed trend analysis. Analyzed data to provide Test

Summary Report to management. Met with Development staff and

Stakeholders, to ensure software correctly reflected requirements of

users worldwide. Conducted testing via web interface, SQL statements

and queries.

Equipment: Networked PCs using Windows 2000 and XP Professional,

networked to Sun UNIX environment; Microsoft Office 2000 and 2003

Suites, including MS Access, and MS Project; Mercury Interactive

Quality Center structured test suite; Quest STAT configuration

management; and TOAD database manipulation tools.

. 2001-2003 - Sprint PCS (Overland Park, KS)

Position: Senior Software Test (QA) Engineer

Responsibilities: Developed plans for, and conducted, tests on billing

applications software. Tests conducted via GUI, SQL, UNIX command

line. Some shell scripting.

Equipment: Networked PCs using Windows95 and 2000, networked to Sun

and HP-UX UNIX environment; Microsoft Office 95 and XP Suite,

including MS Access; SQL Server.

. 2000-2001 - Raviant Networks, Inc. (Leawood, KS)

Position: Telecommunications Network Software Test (QA) Engineer

Responsibilities: Developed plans for, and conducted, tests on

telecommunications software products. Test data inputs in XML, over

UDP, TCP/IP, to local and remote hosts.

Equipment: Networked PCs using Windows 2000, networked to Sun/UNIX

environment; Microsoft Office 2000 Suite, including MS Access.

. 2000 - Revolutionary Business Concepts, Inc. (Overland Park, KS)

Position: Project Manager/Software Developer

Responsibilities: Developed company documentation. Performed testing

of in-house software products, using GUI and web-based displays.

Developed some code in "C".

Equipment: Networked PCs using Windows NT, networked to Linux

environment; Microsoft Office 2000 Suite, including MS Access.

. 1997-2000 -- RAND Corporation (Santa Monica, CA)

Position: Library Systems Administrator

Responsibilities: Maintained Sirsi Unicorn/Scientific & Technical

Integrated Library Automation System software. Trained staff on PCs,

networking, applications software. Developed and maintained

relational databases to track staff, hardware and software

inventories, system configurations, help calls, organization

memberships. Organized and developed library web pages on corporate

intranet.

Equipment: Networked PCs using Windows 95/98, networked to UNIX

environment, running Solaris; Sirsi front end on Informix database;

Microsoft Office 95/97/2000 Suite, including Access; intranet,

Internet, and Worldwide Web.

. 1999 -- Oxnard College (Oxnard, CA)

Position: Adjunct Instructor

Responsibilities: Taught multicultural students Basic Microcomputers,

Windows 95, Microsoft Works, HTML, and the Internet.

. 1992-1997 -- Aerotek Contract Engineering (Texas Instruments in

Lewisville, TX; SAIC in Orlando, FL; Loral in Akron, OH; GE Aerospace

in Syracuse, NY)

Position: Software Design and Development Engineer; Software Test (QA)

Engineer

Responsibilities: Developed software requirements and specifications,

lead software design and development efforts, performed software

integration and software QA/testing. Developed structured software QA

test methodologies and processes where none existed. All software

test efforts were in accordance with stringent military standards.

Role(s): Team Lead, Project Engineer, Team Member

Equipment: Networked PCs, with Windows, DOS; MS Office, FoxPro;

Internet, intranet. Networked Sun workstations, with UNIX; Interleaf,

XMotif, CASE tools; MatLab, Rational, Mercury Interactive structured

test methodology tools. Networked VAX minis; VMS, VADS.

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