Sales Customer Service

Renatha C. Young

*** ***** ***** ******, *******-Salem, NC 27103

336-***-**** cell 336-***-**** alternate

E mail: ************@*****.***

P rofile

Administrative support professional seeking opportunities in t raining and

management. My experience and enthusiasm makes me an excellent candidate for

t his position. Offering versatile office management skills and proficiency in

M icrosoft Office programs. Effective planner and problem solver who adapts well to

changing circumstances, works independently and surpasses expectations. Known

for my ability to manage mult iple priorities and meet t ight deadlines without

compromising quality

E mployment

Sales Representative Vector Marketing Winston-Salem, NC 2010

• Scheduled appointments with prospective consumers to promote product

• Conducted “In-home” demonstrations and answered questions about product

features and benefits

• Developed prospect lists, obtained orders and entered information into

computer

• Attended advanced t raining sessions and conferences

D ata Entry Clerk Debbie Staffing (HB I) Winston-Salem, NC 2009-2010

• Provided customer service while obtaining customers order and billing

i nformation

• Attempted to sell additional merchandise or services to prospective or current

customers

• Verified customer invoices for correctness, checking i t against previously

obtained information as necessary

• Processed and entered data into the computer using spreadsheets formats

Lead Marketing Manager Sears Roebuck Winston-Salem, NC 2005-2009

• Recorded daily sales and reconciled actual sales to budgeted sales

• Managed profit and loss for total store

• Requested process improvements

• In terviewed prospective employees

• Educated employees on mark-up and mark- down process

• Supervised and coached for success

Assistant Manager Wal-Ma rt Super Center H igh Point, NC 2000-2005

• Maintained sales and visual displays

• Budgeted and forecasted weekly sales

• Governed and advanced employees opportunities

• Maintained a safe and clean working environment

• Other responsibilities included managing merchandise operations, t racking

expense and enforcing all food safety standards

E ducation

• State Of North Carolina Department Of Correction, I nternship, Winston-

Salem, NC(2010)

• Vector Business Seminar, Winston-Salem, NC (April 2010)

• Forsyth Technical Community College, (Paralegal Program ), Winston-

Salem, NC (2000)

• North Davidson Senior High, D iploma, Lexington, NC

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