Customer Service Accounts Receivable
Resume:
RAMON C. DE LA ROSA
*** *** ****** **., ***********, N.J. 07621
*************@***.***
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PROFESSIONAL EXPERIENCE
MULTI PACKING SOLUTIONS, INC. - New York, N.Y. April
2001 - March 2010
Accounts Receivable Clerk
. Maintained accounts receivable reconciliation
. Processed and posted billing and credit memos
. Processed billing reconciliation
. Processed cash receipts
. Handled accounts receivable offsets
. Handled accounts receivable invoicing and mailing
. Maintained customers master files
. Addressed a complexity of issues requiring immediate attention and
resolve
. Handled collections
. Generated monthly aging reports and statements
. Maintained daily reports, net sales report and individual plant detail
sheets
. Maintained product analysis balance sheets
. Various other duties as assigned and as needed
IONIAN TRANSPORTATION - New York, N.Y. November 2000
- April 2001
Accounts Receivable Clerk
. Data entry of cash receipts
. Application to invoices
. Collections
. Monthly bank reconciliation
IDT - Hackensack, N.J.
December 1999 - November 2000
Customer Service Representative
. Provided over the phone prompt and courteous service
. Assisted customers with inquiries and problems
. Problem solved and inputted orders
. Maintained responsive in a fast paced environment
DF KING TELESERVICES - New York, N.Y. January 1996
- December 1999
Customer Service / Telemarketer
. Encouraged customers to switch to Sprint
. Screened customers to see if they qualified
. Offered them the best plan
EDUCATION
LaGuardia Community College, CUNY - Long Island City, N.Y.
Major: Accounting
SKILLS
Fluent in Spanish and English. Primac, Citrix, Accpac and Peachtree
Accounting. Proficient in Microsoft Excel, Word, Outlook and Internet
application. Possess excellent interpersonal skills. Able to handle
pressure, a quick learner and a great team player.
Contact this candidate