Project Manager Development

SUSAN ADDY FALVAI, PMP, CSM

*** ** *** *****, ******* Beach, FL 33060

954-***-**** (Mobile)

*******@*****.***

Driven Software Development and Engineering Support Leader with 15+ years’ experience building and managing highly effective and

motivated teams in the software industry. Results oriented leader with proven ability to deliver quality products and solutions. Successful

managing multiple projects over the entire product development life cycle. Customer focused with proven success building strong

customer relationships.

1. 5.

Team Leadership & Motivation 10+ years in Network Security

2. 6. 3rd Party Vendor Management

Project Management

3. 7.

Quality & Productivity Improvement Customer Relationship Building

4. 8.

Software Development Processes Customer Support

PROFESSIONAL EXPERIENCE

MCAFEE INC., Deerfield Beach, FL 2000-2010

(Formerly Secure Computing Corporation and CyberGuard Corporation)

Director, Firewall Engineering Services 2008-2010

1. Led geographically dispersed Sustaining and Tactical Teams responsible for supporting McAfee’s $100M+ enterprise-level

firewall product line. Primary liaison between customers and Engineering in domestic and foreign organizations including

banking firms, government agencies, military organizations, and Fortune 500 companies; satisfied customers by facilitating

resolution of critical problems, answering questions, and coordinating communications.

2. Defined, developed, and delivered custom product enhancements for select customers by partnering with customers, Sales,

Support, Services, and Product Management departments.

3. Drove initiatives leading to new policies including product End of Life Policies and Support Level Agreements (SLAs).

4. Improved product quality and problem resolution times by measuring and tracking metrics and developing remediation plans.

5. Facilitated the resolution and communication of vulnerability-related issues.

Director, Firewall Development (Secure Computing Corporation) 2006-2008

6. Managed a team of 30+ engineers, including 6 managers, across 3 different geographical locations, charged with developing

and maintaining a $100M+ enterprise-level firewall product and maintaining legacy CyberGuard firewall products. Mentored

managers and provided feedback via focal point reviews, mid-year reviews, staff meetings and one-on-one sessions.

7. Delivered quality product releases on schedule through collaboration with VP and Product Management; set priorities and

strategic direction. Provided vision and guidance to the engineering team for development efforts.

8. Ensured the success of the CyberGuard acquisition by merging the efforts and processes of two development teams.

9. Streamlined product development by defining and continually improving software development life cycle process.

10. Partnered with Product Management team, Network Services and customers to identify and implement customized migration

strategies migrations from legacy CyberGuard products to Secure Computing products were 90% successful.

11. Ensured successful customer installations and field and technical support readiness by providing product training to the Network

Services and Support teams and to preferred partners and resellers.

12. Technologies used in development: Linux, FreeBSD, C, C++, Java, Python, Shell scripting, HTML, Java Servlets, XML/XSL.

Director, Firewall Development (CyberGuard Corporation) 2004-2006

13. Oversaw a team in the development and maintenance of a $40M+ enterprise-level firewall product using object oriented

techniques, including design patterns, to create a maintainable and extensible product.

14. Streamlined development through implementation of a software development life cycle process enabling release of a higher

quality product; identified problems earlier in the development process and minimized time spent fixing problems in system test.

15. Released quality products on schedule and supported released products in the field.

16. Continually upgraded Engineering Team by interviewing and hiring talented engineers, guiding ongoing professional

development, facilitating weekly technical presentations, and providing feedback.

17. Prepared Support and Field Engineers for product installation, configuration and field support by providing product training.

18. Ensured product family success by collaborating with directors to coordinate feature sets and release schedules.

19. Technologies used in development: Linux, C, C++, Java, Java Servlets, Perl, Shell scripting, XML/XSL.

Manager, OS & Networking ( CyberGuard Corporation) 2 000-2004

20. Led a team of highly motivated developers who created CyberGuard’s $40M+ next generation firewall from concept to fielded

product. Assisted in setting priorities, delegating tasks, mitigating risks, and tracking progress in project plans and on team web

site.

21. Collaborated with Support and customers and resolved critical customer issues.

22. Met customer expectations by gathering requirements from customers, Sales, Sales Engineers, Support and Product

Management and Executive Team; incorporated requirements into product development.

23. Maintained high product quality and accountability for quality by defining and enforcing sound development processes and

interfacing the bug tracking system with the source control system.

24. Technologies used in development: Linux, Solaris, C, C++, Java, Java Servlets, Perl, Python, Shell scripting, XML/XSL.

SUN MICROSYSTEMS, INC., Plantation, FL 1992-1999

(formerly Encore Computer Corp.)

Software Manager 1997-1999

25. Managed team of engineers across 3 different geographical locations in developing core software data services running on the

A7000 intelligent storage server and on Sun Enterprise Servers.

Project Manager for Infinity SP Products (Encore Computer Corporation) 1995-1997

26. Managed a team of engineers across 3 geographical locations developing and maintaining the InterShare 2000 product line,

Remote Dual Copy, Backup While Open, Mainframe Independent FDR and DASD Network products.

27. Supported customers by interfacing with Customer Services, providing on-site installation support and presenting customer

demonstrations.

Principal Software Engineer (Encore Computer Corporation) 1992-1995

28. Enhanced UniKix software to support a multi-node Infinity 90 configuration and provided enhancements for IBM products on the

Encore Series 91 and 93.

SKILLS / TECHNOLOGIES

• C, C++, Shell Scripting

• Linux, FreeBSD, Solaris, MS Windows

• Microsoft Tools: Word, Excel, Project, PowerPoint, Visio, SharePoint

• Bugzilla, Remedy, Perforce, CVS

• Siebel, SuccessFactors, Wiki

CERTIFICATIONS

Project Management Professional

Project Management Institute

Certified ScrumMaster

ScrumAlliance

EDUCATION & PROFESSIONAL DEVELOPMENT

B.S. in Engineering, Computer and Information Sciences

University of Florida, Gainesville, FL

Continuing Education:

• Essentials of Project Management, FastTrack Management Development Program

• Managing within the Law I & II, Managing Remotely, Managing Change

• Financial Accounting, Export Control, Insider Trading

• Software Verification and Validation

• Principals of Network Security

Contact this candidate