objective

To gain employment in the exciting field of Information

Technology which challenges, utilizes, and furthers my

skills and knowledge while doing something I love as

well as working with products I am passionate about. I

would love to be able share my affinity with technology

and help others along the process. I am currently in

the process of obtaining credentials from CompTIA,

Cisco, Microsoft, and Apple, as well as completing

courses for my Computer Science Major.

Experience

JUNE 2010 - CURRENT APPLE COMPUTERS, INC.

RANCHO CUCAMONGA, CA - 909-***-****

Family Room Specialist - Technical Support

Software and Hardware Troubleshooting

Small Device Hardware Repairs

Personal Setup - Setting up and Configuring New

Computers

One-To-One Training - Customer Training for Software

and Hardware

Customer Service/Retail Service - Selling Apple

Computers and Devices

November 2007 - January 2010 Custom Business Solutions

Irvine, CA - 800-***-****

Support Services - Helpdesk

Software and Hardware Customer Support

Corporate Interaction - Maintaining Corporate Accounts

Maintaining Security Databases

Assisting With New Employee Training

Media Editing - Training Videos & Support Videos

April 2005 - May 2007 The Elephant Bar & Restaurant

Campbell, CA - 408-***-****

Admin / Bookkeeper

Accounts Payable / Receivable

Inventory and Data Entry

Payroll / Payroll Adjustments

Office Organization / Maintenance

POS Back Office as well as Front of House Operations

Knowledgeable in using the Microsoft Office Environment

December 2006 - January 2007 Borders Bookstore

San Jose, CA - 408-***-****

Cashier / Bookseller *Holiday Temp*

Cashier / Customer Service

Book Seller / Information Desk

Recovery/Inventory Maintenance

July 2005 - November 2005 Starcrest Products of

California.

Perris, CA - 951-***-****

Data Entry

Input customer orders

Inventory maintenance

Education

SEPTEMBER 2004 - CURRENT

MOUNT SAN ANTONIO COMMUNITY COLLEGE

Major course of study: Computer Science

Currently on the path of software programming

President's List For High Academic Achievement

Sept. 1999 - June 2003 Mira Mesa High School

Received Diploma

General Education

Graduated in Honors

sUMMARY OF QUALIFICATIONS

Proficient in the use of several Apple products and PC

computers

Knowledgeable in developer tool/media editing and

processing programs.

Great problem solving skills and attention to detail

Eager to learn, hard-working and determined to complete

projects

Great oral and written communication skills

Enjoy working in teams as well as individual projects

Enjoy meeting and helping people

Superb customer service skills

references

AVAILABLE UPON REQUEST

Contact this candidate