Customer Service Sales
Resume:
Tawny Hanna
Stanton, CA 90680
*************@*****.***
Objective: To work for a great company where I can utilize my skills and hard work. I am
always looking for growth within a company, while enhancing my skills to gain maximum
profit for the company. I am a self starter and work well under pressure as well as a team
player.
Experience
Human Resources Assistant
California Community Collections
Tustin, CA April-2009 To May-2010
• Checked for errors and completed payroll weekly.
• Provided paperwork to management for reviews, new hires, write ups and
terminations.
• Kept employee calendars and paperwork up to date.
• Handled and maintained employee files.
• Assisted management with various projects and tasks.
• Set up interview times for possible candidates via phone.
• Recorded and emailed minutes of meetings to management.
• Ability to self manage and keep dilemmas confidential.
• Reviewed and entered data entry when needed.
Customer Service Rep. and Sales Assistant
Dr. Smoothie
Fullerton, CA October-2007 To December-2008
• Answered phones and place customer orders in computer system.
• Up-sold products and services to our new and returning customers.
• Identified, researched, and resolved customer issues using our computer system.
• Received and processed inside sales orders.
• Completed daily call logs and reports on excel.
• Organized trade show area.
• Gained new business with inquire follow ups.
• Made 50-70 out going calls a day.
Customer Service Rep. and Accounting
Foam, Plastics and Rubber Products
Anaheim, CA May-2006 To July-2007
• Providing professional customer support over the telephone.
• Helped customers with the pricing and availability to meet their needs.
• Generated customer’s orders, invoices, and purchase orders.
• In charge of accounts receivable and payable.
• Priced foam cut outs for custom jobs and helped customers with case size and
dimensions for specific items.
Hostess and Waitress
Off Broadway Bistro
Anaheim, CA Sept-2005 to Feb-2006
• As a Hostess, I welcomed customers and sat them in a timely matter.
• As a Waitress, I took food orders and made sure orders were accurate, and
that the customer was happy with our service.
• Also up kept tables and coffee bar.
• Attended to our customers’ needs and made sure they were satisfied with our service
and food.
Skills
• Computer savvy
• Microsoft Office: Word/ Excel/ Outlook
• Quickbooks
• AS400
• Tiger
• Paragon
Education - El Dorado High School, Placentia, CA. 2000-2004
References are available on request.
Contact this candidate