Project Manager Customer Service
Resume:
Wanda Maybank
Duluth, GA ****6
************@*****.***
Targeting positions in Human Resources, Recruiting, and Public Relations
SKILLS SUMMARY
Enthusiastic professional who enjoys the challenge and rewards of human
resources, recruiting; Proven skills in project management, instructing
and motivating others; Excellent communication skills; Strong technical
aptitude and background; Self motivated, quick learner in continuing
education; Persistent, focused, goal-driven team player with a track
record of exceeding objectives; Professional manner and personal
commitment to superb customer service; Outstanding organizational skills;
Described by others as loyal, trustworthy, and fun-loving.
PROFESSIONAL EXPERIENCE:
HUMAN RESOURCE: RECRUITMENT&SELECTION
. Manage entire recruiting life-cycle to include: sourcing, resume
screening/submittal, interviewing, evaluating, selecting, and
background/reference checks.
. Work closely with hiring managers and human resources managers to
assist with determining hiring needs.
. Place job advertisements on various job boards
. Review resumes and interview candidates
. Set up interviews with hiring managers
. Communicate job expectations via phone and email
. Serve as primary point of contact for applicants throughout
interviewing process.
. Skilled with building candidate pipeline for all industry requests for
talent; proven ability with utilizing all interviewing techniques.
. Proven ability to handle multiple recruitment projects and possess
strong organization skills implemented in order to meet job
requisition deadlines.
. Maintain relationships with all candidates for future presentation,
referrals or business contacts.
. Understand complex job descriptions and synthesize the information to
make clear descriptions
INSTRUCTOR/PROJECT MANAGER
. Planned and facilitated effective lessons with connecting resources
and technology
. Provided leadership as Team Chair; Planned and managed all group
projects
. Responsible for the Data Collection project on the School Improvement
committee
. Instructed staff members and students in Microsoft suite
. Analyzed students work for accuracy, and processed grades
. Collaborated with colleagues on various subjects, resources and
students
. Established/maintained communications through letters, calls and email
WORK EXPERIENCE
6/2010 to present - RECRUITER - Banks & Associates Recruiting
2/1998 to 5/2010 - INSTRUCTOR/PROJECT MANAGER - Dekalb County
EDUCATION:
. EdS., Education Leadership, Capella University, 9/2009
. MA, Computer Information and Resource Management, Webster University,
12/2002
. Med., Education, Howard University, 12/1997
. BA, History, Howard University,12/1996
COMPUTER LITERACY
. Microsoft Office, Word, Excel, Access, Power Point, Outlook, Gmail
Instant Messenger, Google Documents
. Internet and research databases - Google, Yahoo, Bing, Ask, AIM, Web
Crawler
. Social Media - LinkedIn, Twitter, Facebook, Ning, Wordpress
REFERENCES
Available upon request[pic]
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