Human Resources Manager
Resume:
Michael C. Smith
**** ***** **** **** ? Winston-Salem, NC 27103 ? (H) 336-***-**** ? (C) 336-
*******@*******.***
HUMAN RESOURCES PROFESSIONAL
Consistently Aligns HR Management & Generalist Functions with
Organizational Mission and Planning Process
Offering strong human resources leadership and demonstrated ability to
build effective HR infrastructures, improve financial performance, and
increase productivity levels of an organization. Possess qualifications and
experience in all core HR generalist functions. Characterized as a mentor,
advisor, and motivator. Strong builder of productive relationships with
employees, clients and business partners.
CORE COMPETENCIES
. Human Resources Generalist - Extensive background in employee relations,
recruitment, and retention along with staff development, mediation,
program administration, records management, and HR policies and
procedures development.
. Policy Developer - Author of Human Resources policies, processes, and
procedures for 8(a) certified small business and developed program-
related forms; created employee handbook covering full-time (exempt)
employees and part-time (nonexempt) employees.
. Trainer - Development of teambuilding programs; motivating employees to
higher levels of productivity.
. Cost Containment - Streamlining operations, optimizing resources,
increasing product quality, and controls costs; formulated state tax
withholding procedures netting $250K in savings through elimination of
late fees and penalties.
. Communicator - Excellent interpersonal skills with an innate ability to
get along with diverse groups of people; consistently promotes unity
within work groups.
. Computer literate - Utilizes MS Office, Deltek/GCS Premier (Timesheet
Administrator) and other applications to maintain maximum efficiency.
. Establishing/Maintaining HR Programs - Both for employees deploying
overseas while operating in an international environment.
CAREER PATH
Greystones Consulting Group - McLean, VA 06/2008 - 03/2010
DIRECTOR HUMAN RESOURCES and OFFICE ADMINISTRATION
Proactively partnered with management and created a dynamic HR
infrastructure, established policies, processes, and procedures, and
launched the government-mandated e-Verify employee verification program.
. Launched company HQ facility and established win-win contracts for
various services, materials, and equipment.
. Developed a comprehensive employee manual and all appropriate HR forms
covering contracts with both civilian and governmental agencies.
. Fostered a teamwork / open-door environment conducive to positive
interactions and ensuring smooth flow of business on a daily basis.
. Served as key player in development of effective proposals and
facilitated communications with various government agencies;
ascertained status of RFP solicitations and oversaw contract / invoice
compliance, accounting and finance.
Michael C. Smith Page 2
CAREER PATH CONTINUED...
TCS Translations - McLean, VA 05/2007 - 06/2008
DIRECTOR HUMAN RESOURCES
Managed broad array of human resources initiatives; efficiently oversaw
Benefits and Compensation, DBA, and Worker's Compensation programs for
organization providing linguistic and translation services to government
organizations (Department of Defense to LA County Sheriff's Department).
. Re-authored employee handbook and introduced new policies covering
jury duty, military leave, and tuition reimbursements.
. Revitalized the department and all processes and procedures; ensured
continuity of information, services, and understanding.
. Developed training materials and carried out company-wide full week
training sessions for US based employees.
L-3 Communications TLOTS - Reston, VA and Bagram, Afghanistan 05/2005 -
11/2006
SENIOR HUMAN RESOURCES GENERALIST
Promoted to fulfill a broad range of HR functions for international service
provider and oversaw investigation and effective resolution of employee
issues, management of unemployment hearings and claims, and supervision of
the educational assistance and employee referral programs.
. Led HR and Administration functions including development of policies
and procedures to cover a broad spectrum of HR initiatives.
. Facilitated seamless integration of new procedures, fostered team
culture, and boosted employee productivity; streamlined domestic and
international processes.
HUMAN RESOURCES MANAGER
Recruited to position of HR Manager in Afghanistan throughout Operation
Enduring Freedom and provided HR support for staff and linguist of 400+
employees country-wide.
. Spearheaded introduction of in-country cultural diversity program;
ensured SOX Compliance and established appropriate processes and
procedures.
. Managed employee relations, benefits compensation, and conflict
resolution.
. Served as government liaison with US / Afghan military for staff
security and force protection including US Embassy Warden duties and
responsibilities.
. Consulted with various Afghan ministries and promoted team building
efforts between civilians and host-government agencies.
The Titan Corporation - Reston, VA 01/2005 - 05/2005
SENIOR RECRUITER
Carried out cost effective sourcing strategies for identifying high quality
talent and fulfilling staffing requirements at all levels and managed full-
cycle recruitment of candidates with cleared market backgrounds (TS/SCI, LS
Poly, etc.).
. Built and sustained a network of potential applications and qualified
profiles to ensure accurate description of selection requirements;
attended job fairs and other recruitment venues.
. Conducted interviews and briefed new hires prior to international
deployment.
Michael C. Smith Page 3
CAREER PATH CONTINUED...
R.J. Reynolds Tobacco Company - Winston-Salem, NC 01/1996 - 04/2004
TECHNICAL SPECIALIST I
Utilized excellent leadership, management, communication, customer service,
and problem-solving skills to monitor IBM Mainframe and DEC Computer
support systems and ensure minimal system downtime.
. Created a comprehensive training manual to cover the transition from
Poquet computers to IBM ThinkPad laptops for sales staff; assessed
needs, provided support, and ensured full understanding of hardware
and software.
. Assisted with the technical training of sales staff; traveled to
various locations nationwide to provide end-user support and training.
Various Community Colleges 1993 -- 1996
INSTRUCTOR
Developed effective and innovative lessons and training aids while teaching
Biology, Business Administration, Chemistry and Biology Laboratory,
Computer Operations, and Public Speaking; skillfully enhanced training and
development skills through instructing others.
. Built positive rapport with students and colleagues at Winston-Salem
State University, Barton County Community College, and Cloud County
Community College.
The George Hyman Construction Company - Bethesda, MD 02/1983 - 01/1993
HUMAN RESOURCES MANAGER
Developed a performance-driven HR organization and effectively managed
recruitment and hiring initiatives and program administration.
. Administered benefits and compensation programs.
. Developed company policies and facilitated the introduction of new
regulations and policies; spearheaded the design and launch of
Employee Assistance Program (IAW Drug Free Workplace Act).
Prior to 1983,
Senior Administrator Page Technical Services, Inc. - Saudi Arabia 11/1979
- 01/1983
HR Office Manager US House of Representatives - Washington, D.C.
01/1977 - 11/1979
Military Experience:
Decorated Vietnam Veteran U. S. Navy
EDUCATION & AFFILIATIONS
CERTIFIED MEMBER -- SHRM
BACHELOR of SCIENCE DEGREE - BIOLOGY
Winston-Salem State University - Winston-Salem, NC
VOLUNTEERS
Samaritan's Kitchen
Meals-on-Wheels
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