Manager Support
Resume:
chenire harrell-carter
Baltimore, Maryland 21230
objective
To make a positive impact in a community, professional or urban, by which
my proficiency, personality, and passion will best serve the needs of the
persons with whom I work.
Areas of Interest: Education, Cultural Enrichment, and
Administrative/Personal Assistance
Employment History
Reality Bar and Grill January 2009-January
2010
General Manager/Kitchen Manager
Certifications- Food Management, Serve Safe, Alcohol Awareness
Duties- Total Operation/Management of Business
Scheduling
Obtaining and maintaining licenses
Supervising inspections
Accounts payable
Payroll
Staff meeting and morale
Hiring and firing
Community liaison
Marketing and promoting
All other duties as assigned
Accomplishments- Maintaining positive revenue for a new business;
successful branding of business; positive press and buzz; increased
patronage by 78%.
JBK Marketing September 2007-November 2008
(new ownership from LOS)
Executive Assistant/Member Services
Duties- Manage/Maintain a member base of over 100,000 for nationally
distributed info-marketing product for multi-leveled memberships thru
effective communications such as tele-seminars, emails, phone dialogs with
efficient follow up.
. Multi-member service support for products and services for national
member base
. Detail record keeping and procedures for programs, fulfillment of
product,
Membership levels, and recurring charges
. Proficient in communication with multi-state infrastructure
. Create, organize, and manager campaigns to increase and maintain
membership
. Maintaining member database
. Maintaining schedule for multiple owners in multiple states
. Facilitating a corporate office with limited supervisions.
. All administrative responsibilities such as professional phone manner,
proactive and
Solution focus approaches, and initiation of organizational procedures
All other duties as assigned
Accomplishment- Maintaining this mortgage info-marketing business that took
over $60,000/mo to operate with new management consisting of 3 different
bosses in 3 different states when the mortgage bubble had burst.
Loan Officer Success August 2005-September 2007
Member Services/Conference Coordinator
Duties- Assembly, Distribution, Tracking of info-marketing product while
maintaining membership levels marketing and selling. National conference
coordination.
. Multi-member service support for products and services for national
member base
. Detail record keeping and procedures for programs, fulfillment of
product,
Membership levels, and recurring charges
. Coordination of national conferences
. Create, organize, and manager campaigns to increase and maintain
membership
Maintaining member database
. All administrative responsibilities such as professional phone manner,
proactive and
Solution focus approaches, and initiation of organizational procedures
Hotel Attendance/Itineraries
Speaker accommodations
Creation and coordination of materials/hand outs
Registration
Sales of products
All other duties as assigned
Accomplishment-Coordination of 4 major conferences attendance ranging from
200-600pp in Arizona, Illinois, Texas, and Maryland. Profits from most
conferences were over $1,000,000.
Gilmor Elementary- Edison Schools, Inc July 1999-June
2004
Student Support Manager/Program Support
Duties-
Observe, facilitate, and model effective Family and Student Support Team
(FASST) meetings
Facilitate, emphasize and support Student Achievement Plan
Present support via feedback in a consistent format to the teachers,
parents, and administration
Provide continuing support through phone and e-mail exchanges
Working under the direction of the VP of Student Support Services and the
Regional Support Services Coordinator to produce monthly reports
Read and distribute pertinent professional articles to school staffs
Conduct and participate in regular administrator's meeting
Professional Development
Create and Conduct professional development for all staff
Develop and revise the professional development schedule based on needs
analysis
Assist curriculum coordinators with attending and developing professional
development that support student achievement and the school's mission
Student Achievement and Assessment
Monitor the Student Achievement Plan to support and prepare for state-wide
testing
Utilize data of individual students from state-wide testing and Edison
Benchmarks to create and support individual instruction
Regular communications with the principal and academy director for guidance
on the achievement vision of the school
Serve as administrator of a grade level to increase student achievement
Create and facilitate weekly calendar of achievement
Create and analyze weekly assessments
School Culture
Organize back to school activities
Organize and facilitate monthly Parent Meetings
Produce and distribute monthly newsletter
Ensure that programs are initiated to increase Parental Involvement
Initiate programs for positive promotion of the school
Facilitate fund raisers to support school goals
Participate in school beautification program
Support all school wide enrichment functions and programs
Responsible for all community outreach
Develop and manage a Board of Friends
All other duties as assigned
Accomplishments- Improved attendance thru creative incentive, parental
involvement in a under privileged urban environment, met major benchmarks
with inception of new program, increase moral in a poor performing school
for a retention rate of 87%.
skills
Proficient, self-motivated, creative, high work ethic, dependable,
cooperative, team player, outstanding interpersonal and communication
skills and other great qualities you have to experience to believe.
Received numerous awards for achievements and certificates for trainings
and leadership
Knowledgeable of all MS Office Programs and many CRM database
Education
2002-2004 University of Phoenix
Columbia, MD
B.A., Business Administration
(pending)
1988-1992 Western High School
Baltimore, MD
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