Lauren Franco
St. Louis, MO 63108
Cell Phone: 708-***-****
Email: ***********@*****.***
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Work Experience
. Delia's - Co-manager
April 2010- August 2010
St. Louis, MO
o Accountable for the visual department of Delia's producing
compelling displays, maintaining displays, merchandise
placement, and ensure all areas are clean and organized.
o Asserted a positive and consistent example of customer
service with continuous customer interaction on the sales
floor.
o Displayed a professional written and verbal communication
when performing all business transactions with customers,
fashion representatives, assistant managers and the home
office.
o Maintained productivity standards through personal selling
and fashion representative coaching.
o Worked with members of the management team to ensure sales
plans meet or exceed expectations on a daily basis, including
our LY and plan percentages, and UPT and DPT goals.
o Supported manager in the successful operation of the store.
. 22nd Century Media - Web editor
February 2008-April 2010
Orland Park, IL
o Increased Web site newsletter subscribers to more than 6,000
users by updating and enhancing newsletter content.
o Introduced, produced and distributed three weekly
newsletters.
o Originated and produced online video news segments pertaining
to hyper-local events including sequencing, reporting,
editing, audio editing and storytelling.
o Produced more than 200 online video news segments during a 12-
month period.
o Composed weekly web columns for the Mokena Messenger, Tinley
Junction, Orland Park Prairie, New Lenox Patriot, Frankfort
Station and Homer Horizon newspapers.
o Advanced progress of rapidly growing Web sites through
operating daily management tasks via Linear Publishing.
o Built relationships with residents through high-quality work
and service.
. Reed Business Information - Jr. Web editor
April 2007-February 2008
Oak Brook, IL
o Produced press releases for Packaging Digest Magazine.
o Worked directly with the Web editor forming and administering
daily and monthly advertising reports to apposite sponsorship
companies.
o Aided in building PackagingDigest.com using HTML.
o Generated daily-sponsored videos for PackagingDigest.com.
o Gathered news searches for Daily Packaging News e-letters.
o Developed product description write-ups and uploaded online
materials, equipment, features, and design trend articles.
. Eastern Illinois University Admissions Office - Student worker
December 2002-April 2006
Charleston, IL
o Supported the senior assistant director filing, proof-reading
and alphabetizing admission applications.
o Fulfilled clerical duties such as answering phone calls,
registering students, and collecting and recording funds.
Education
. Eastern Illinois University, Charleston, IL
May 2006
o Bachelor of Arts in Journalism
Computer Skills
. Proficient with Microsoft Word, Microsoft Excel, Adobe Premiere
Elements 4, Adobe Photoshop Elements 5.0, SeaMonkey 1.1.17, Adobe
InCopy CS3, Namo WebEditor, Lexis Nexis, Dreamweaver and Linear
Publishing.