Customer Service High School
Resume:
B reanna Restorick
Mobile Phone: 720-***-****
Secondary Phone: 303-***-****
E-mail: *.******@*****.***
OBJECTIVE:
My dream job is to be a Nurse, I love working with people and helping others
makes me feel good. I always go the extra mile to make a poisitve impact
w ith my customers, and also my co-workers. I believe that team work is very
i mportant in achieving greatness!
WORK EXPERIENCE:
Lead Cashier
February 2008 - present
Petsmart Littleton, CO
Retail
My main duties as the Lead Cashier were; assisting customers with
purchasing products for their pets, training new employees, money
management, restocking the floor and store maintanence.
Being Lead Cashier has taught me many valuable skills in the retail field. I
have been responsible for closing the store on many occasions which included
counting down drawers, striaghtening the store, printing the daily reports
and making sure everything is ready for the morning crew. I have been
praised on my attention to detail when it comes to organizing the store; I
have had many customers comment on my extensive knowledge of all the
products we carry, and my problem solving abilities. I assisted other
employees with various tasks to keep the store in good condition and
motivated them to stay occupied during their shift. I also learned how to
upsell effectively, offering additional services that the customer may have
otherwise been unaware of.
Customer Service, Upselling, Problem Solving, Register, Money management,
Store maintenance,
Price changer
December 2007 - February 2008
Staples & Co.Ltd Littleton, CO
Computer Hardware
Changed Price tags
I was in charge of the price changes, organizing the store, and assisting
customers.
M y Duty at Staples was price adjustments; which included setting ad, fixing
price errors, and replacing damaged tags. When I wasn't working on price
changes I was assisting customers, ringing customers up, striaghtening the
store, and any other task they asked of me. I was often praised for my spped
and effiecientcy when it came to price adjustments, and my keen eye for
detail.
Customer Service, Upselling, Price changes
Sales
August 2006 - November 2006
Walmart
M y duties at walmart were to assist any customer that walked into the shoe
department,Straightening, and Stocking of my department.
M y main responsibilities at walmart were to assist customers in shoes,
straightening up the shoe section, and during the slow times I would assist
associates in the fabric department by covering breaks and allowing them
t ime to striaghten up their department. I was praised for my attention to
detail when it came to my department, and I always made sure that every
customer left the store satisfied.
Customer Service, Price Changes, Maintaning the store, stocking,
Organization
E DUCATION:
High School or equivalent
Bear Creek High School
Lakewood,CO
College/ University
Red Rock Community College
Spring 2011
Golden, CO
SKILLS:
Customer
Expert
Service
Typing 60-70
Expert
WPM
Organization Expert
I ntermedi
People Skills
ate
Efficiency Expert
CAREER HIGH L I G H TS:
A career highlight In which I am proud of is when I was promoted from
Cashier to Lead Cashier at Petsmart. I was always complimented on my
Customer Service and the level of productivity I achieved everyday.
I NTERESTS/HOBBIES:
I love to Go swimming, play with Dogs, Hang out with my family, Go to the
movies, Going on walks, Spending time with my Daughter, Being Outdoors,
Dancing, you name it.
R EFERENCES:
Jaimi Kunse
Stay at home mom
Personal
Joel Stretz
Store Manager Petsmart, Inc.
Professional
Wanda Hammond
Cashier Petsmart, Inc.
*******.*@***.***
Professional
Ashleigh Rehl
Pet care Associate Petsmart, Inc.
Professional
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