Quality Control Service
Resume:
S hawn Burt
Summerfield, NC *****
abk3q1@r.postjobfree.com
OBJECTIVE
To obtain a position in the Information Technology field utilizing my education and experience for the
benefit of my employer
SKILLS PROFILE
• Windows Server 2003/2008 Management, Windows Vista, XP and 2000
• Smart phone setup and troubleshooting
• Create users and groups in Active Directory
• Proficient in Microsoft Word, Excel and PowerPoint
• Ability to troubleshoot connectivity problems
Experience configuring Microsoft Outlook and global address book
WORK EXPIERENCE
Computer Service Technician (Self Employed) 2000 Current
IT Service Group, Greensboro, NC
• Troubleshoot printer connectivity problems
• Replace hardware in printers, desktops and notebooks
• Removal of Viruses from computer software
• Perform maintenance of computers to ensure reliability
• Troubleshoot network connectivity problems
• Software upgrades and installation of POS (Point of Sale) machines
• Package Handler 2007 2009
UPS, Greensboro, NC
• Pre load UPS packages for daily freight deliveries
• Setup and maintain clean work area for optimum efficiency
• Learn and utilize OSHA safety standards
Project Rollout Specialist 2008 2008
Go 2 IT Group, Greensboro, NC
• Rollout Dell Desktop and Notebooks
• Configure Microsoft Outlook 2003 Email Client and address book
• Install company approved applications from server
• Document procedure and any problems encountered during installation
Quality Control Inspector 1994 1995
Adam Spence, Wall, NJ
• Cut IV tubes to customer specifications
Inspect IV tubes in lab environment
Sample and measure manufactured finished product
EDUCATION
A.A.S Degree Computer and Information Science 2009
ECPI College of Technology, Greensboro, NC
Professional Training and Certifications
Dell Wireless and ESD Certifications
ETA Certified Fiber Optic Installer
Certified Help Desk Specialist
Dell Vista Certified
Documentation
Career Portfolio Available upon request
Contact this candidate