Customer Service Administrative Assistant

Tatondra S. Moton

*** ****** **** ** ********, GA 30241 Home: 706-***-**** Cell: 706-***-**** *********@*******.***

Looking to gain employment in the human service area utilizing educational, leadership,

Objective

communication, and organizational skills within a company which has opportunity for

advancement and growth.

Career 2008-Present UNIT MANAGER WAFFLE HOUSE

Progression

Provide leadership of over 25+ employees

Perform accounting duties, document sales, operating, and payroll costs

Conduct audits of inventory and ensure adequate amounts of food and supplies

are on hand

Ensure proper safety procedures, correct staffing, and positioning of

associates

Make hiring decisions and conduct initial training of all associates and

managers

Provide continued direction and formulate termination decisions when

warranted

Ensure compliance with federal regulations and company policies

Coordinate production and service activities

2006-2007 LANE SERVICES AMF PEACHBOWL LANES

Maintained accurate paperwork and filing systems

Confirmed inventory orders, reports, and funds

Maintained a clean and proficient work place

Supervised all employees on shift to ensure proper customer service

2006-2006 STUDENT INTERN GEORGIA SOUTHWESTERN STATE

UNIVERSITY

Assisted students with study skills workshops and support groups

Created programs to help first year students adjust to college life

Researched and performed Psychological Assessments as needed

Assisted students with job placement based upon Career Evaluation Testing

2005-2005 FRONT DESK CLERK WINDSOR HOTEL

Assisted clientele with making reservations and event planning

Assisted customers with the check-in and check-out process

Handled routine phones calls and directed as needed

2000-2002 ADMINISTRATIVE ASSISTANT WEST GEORGIA

PSYCHIATRIC CENTER

Scheduled appointments

Created and maintained an accurate filing system

Education Georgia Southwestern State University- Americus, Georgia 2006

Bachelor of Science, Psychology/Management

Technology MS Office (Word/Excel/PowerPoint), Internet Proficient, UIS, Windows

Operating Systems, Adobe Acrobat Reader/Writer

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