Customer Service Manager

Raymond P. Hubbard

Tel: 714-***-**** **** West Avenue

E-mail: ******@*****.*** Fullerton, CA 92833

Objective To attain the position of INVENTORY/WAREHOUSE CONTROL Representative

:

Highlights of

Qualification:

10+Years experience as Certified Forklift Operator

Excellent people skills; skilled in prioritizing projects and meeting

multiple deadlines

Ability to follow directions both written and verbal, extremely detail

oriented to prevent errors

Familiar with general warehouse operations and equipment

Reliable, responsible, dependable and able to fulfill obligations

Capable of sitting, standing, and walking for an extended period of time

Ability to take initiative and make good decisions; ability to work

independently or as part of a team

Possess California Drivers License - Class "C" with excellent driving

record

Able to pass background pass a background and drug screen with no

problems

Employment Experience:

1/2010 Position: Customer Service/Paint Department (Part Time) - Home Depot,

- Brea, CA

Present Assist customers with their product selection; recommend products, answer

questions, provide expert advice on usage of paints and other products via

in person and telephone

Move product to storage areas using the proper equipment, efficiently

stack and store the merchandise in the appropriate area according to

established sequences and procedures, complying with OSHA standards

Ensure items are stored in an orderly and accessible manner

Review orders for product, determine and assemble the correct types of

merchandise to be sold

Set up in store displays, merchandising, and work in fast paced

environment

1990 - Position: Offset Lithographer - Rancho Santiago Community College

2009 District, Santa Ana, CA

Perform skilled and specialized work in the development, coordination and

reproduction of a wide variety of printed materials

Serve as lead supervisor in absence of publications manager

Supervise, train, and evaluate persons assigned on projects; oversaw

production and assured timely delivery of finished products

Met with user departments from four campuses to plan and schedule large

and/or complicated projects

Advise and explain graphic art process to user departments and coordinate

jobs with graphic artists and department administrators

Prepare and communicate with outside commercial vendors on special

projects, to assure the service delivery deadlines are met; coordinate and

monitor projects given to vendors and assist in resolving problems,

discrepancies between the vendors and Rancho Santiago Community College

District

Reviewed work orders to order equipment, receive equipment, and stock

and/or stage equipment

Audited subcontractor invoices and coordinated equipment to multiple

school district sites

constant communication via email and phones between vendors,

sub-contractors s and inside personnel

Assist in the operation and maintenance of equipment utilized in printing,

duplicating, bindery, and mailroom; delivered products to four campuses in

order to meet deadlines

Inventory printing supplies and paper stock; assured proper supplies are

at hand to complete jobs

Work under strict service delivery deadlines, assuring four campuses

semester class schedules are completed in time for general distribution

Recognized by management and partnering staff as providing outstanding

customer service

Educati Santa Ana Community College, Santa Ana, CA - Diesel Mechanics Courses

on Fullerton College, Fullerton, CA - Plumbing and Technology Courses

Troy High School, Fullerton, CA - Diploma

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