Customer Service Manager

*** ******* ******, **** **********, NJ 07073201-***-**** or

201-***-****(**********@*****.***

Robert Schuman

Objective

To work in a challenging position within a fast paced company to

utilize my skills and experience to enhance the growth and future

development for the company and myself.

9/2009- To Present

Implant Manager

Heavy color matching and formulations experience

Waste management control

Press side-troubleshooting skills

Computer skills and color matching programs (Gray Tag)- excel spread

sheets

Mixing, matching and staging upcoming jobs

Prepare matches and proof for customer satisfaction

Tech Service (on call 24/7)

Inventory control

Flexo inks

Dispenser ink system (novaflow)

QC

6/ 2004-3/ 2009 Superior Ink Carlstadt, NJ

Lead Ink Tech

Heavy color matching and formulations experience

Waste management control

Press side-troubleshooting skills

Computer skills and color matching programs (Gray Tag)

Mixing, matching and staging upcoming jobs

Prepare matches and proof for customer satisfaction

Tech Service (on call 24/7)

Inventory control

Heatset, Sheetfed, and UV Inks

Stocks, foil, offset plastics and coated

QC

11/1986 - 4/2004 US Ink / Sun Chemical E. Rutherford,

NJ

Tech Service / Customer Service

QC Lab

Color matching and formulations

Customer Service

Heatset, flexo and news ink

Tech service (24/7 on call)

Education

FDU: 3/1999-4/1999

Certification in Customer Service

References

References are available on request.

Contact this candidate