JOANNA GRIVAKIS
**** ******* ********, **. *****
Mobile: 313-***-****, Email: *********@*******.***
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EDUCATION: Wayne State University, Detroit - MI
Bachelor of Science in Occupational Therapy - Degree Received
December, 1997.
PROFESSIONAL SUMMARY:
Management/Sales professional with
a solid background in both medical and sales. Strong
expertise in healthcare market and development of
customer relationships that allowed to enhance business
objectives as well as continuous improvement towards
accomplishment for profitability of the organization.
Effective communicator and rapport builder.
ACCOMPLISHED HIGHLIGHTS:
Leadership: Managed sales funnel-converted
into customers and customers into advocates.
Prospecting: Planned sales
activities within the assigned territory to multi-
diverse healthcare professionals and developed a one-
on-one business relationship.
Developing: Attained satisfactory
and above rating in scheduled sales training.
Team Building: Maintained weekly
meetings of progress regarding customer relationships.
Sales: Demonstrated objective to
impact a designated geography towards targeted
healthcare professionals in the marketplace and
overall attainment of both company/ customers goals.
EXPERIENCE: Supplemental Health Care Inc.-Business
Development Account Manager, Livonia, MI.7/04-4/10
. Knowledge of the healthcare market including a broad
understanding of the industry.
. Developed and managed MI territory and identified market
opportunities, customer s needs and acted as a liason
between customer and talent.
. Secured orders along with appropriate quotes and pricing
rates.
. Proven ability to source qualified talent through cold
calling, networking and internet sourcing.
. Developed a customized approach for each sales call and
assessed the customer's needs.
. Executed daily sales calls to healthcare providers to build
and maintain strong relationships with customers.
. Utilized appropriate sales tools to obtain maximum customer
commitment on daily calls.
. Experience with medical recruiting candidates or
temporary/permanent staffing experience at all levels.
. Developed existing and new healthcare opportunities through
screening applicants, recruiting campaigns, and maintained
database of contracts and present job offer packages.
. Marketed and scheduled departments to ensure appropriate fit
between employees and our customer needs.
. Build applicant sources by networking in the industry,
outside recruiters, media, and internet sites.
. Build rapport with candidates by maintaining contact and
providing organization information, superior opportunities,
and benefits as well as performed follow-ups and customer
service orientation.
. Determined talent needs and qualifications by interviewing
applicants, analyzing responses, verifying references,
comparing qualifications to job requirements.
. Marketed through job postings, advertisements, contacting
recruiters using job sites and promoted company services
through trade shows.
. Arranged and managed interviews by coordinating schedules,
arranged travel.
. Monitored job offers and compensation practices.
. Administrative tasks: analyzed data and communicated
territory activity through timely monthly reports and
provided future forecasts.
. Maintained account records and report activities along with
recorded sales notes, key issues and concerns addressed and
other information that would help maximize effectiveness of
future sales calls.
. Attended sales training to build present skills and broaden
knowledge base to properly facilitate the company services.
. Expanded sales in designated territory from 5-10 accounts in one
quarter. Met monthly sale quotas 100% of the time and exceeded
sales objectives by 1-2 more a month. Average sales per month 2-3.
. Ranked in the top 25% in region and qualified for the
100+Club presidents club-2008/2009
The Mobile Medical Group - Permanent Occupational Therapist,
Southfield MI. 11/02 - 11/03
. Marketed area hospitals regarding facility
services/plans/requirements.
. Trained staff, clients and family in proper therapeutic
strategies within OSHA guidelines.
. Educated staff, consulted with clients and family regarding
new and updated technologies.
. Supervised certified Occupational Therapy Assistants /
Technicians.
. Maintained vendor relationships to directly market
appropriate therapeutic equipment.
. Performed weekly and monthly documentation of client's
progress and responsible for discharge planning.
. Evaluated, and implemented individualized treatment programs
with expected outcomes.
. Promoted a variety of durable medical equipment to a diverse
cliental.
. Met targeted sales volume for quality care.
. Provided home evaluation and recommended home modifications
prior to discharge.
. Collaborated/educated physicians regarding client's
treatment/progress to promote health.
Dearborn Board of Education - Substitute Teacher, Dearborn MI.
9/01 - 10/02
. Responsible for managing classroom and corresponding
projects.
. Designed, implemented and assisted lesson plans for
students.
. Role Model for students by interacting and providing
guidance to assignments.
Rehab Solutions Inc. - Contingent Occupational Therapist,
Southfield MI. 8/00 - 10/01
. Provided hands on training to staff, clients and family
regarding therapeutic strategies.
. In serviced staff, clients and family regarding treatment
approaches.
. Educated clients for proper use of required equipment.
. Completed daily and weekly progress reports of client's
current function.
. Reviewed treatment techniques for implementation and
provided recommendations for medical equipment.
SKILLS: Bi-lingual (fluency in English and Greek), Knowledge
in Microsoft Office Windows applications- ACT, TRM, Carekeeper
and Internet research skills.
AWARDS & Honors, Deans list - Fall Semester 1996
ACTIVITES: Volunteer assistant to Social Coordinator for Republican
candidate Dr. Chirinjeev Kathuria, 2004 US Senate Primaries
References Available Upon Request