Administrative Assistant Information Technology

SHAINYA B. BROOKSHIRE

**** *. **** ****** * Milwaukee, WI 53216 * 414-***-**** *

********@*****.***

Objective:

A position in an administrative clerical field with the potential to enter

information technology and communication.

Summary of Skills/Abilities:

. Knowledge of principles and processes for providing customer and

personal services

. Effective written and oral communication skills

. Efficient at multi-tasking

. Knowledge of administrative and clerical procedures and systems such

as word processing, managing files and records

. Effective team player

. Knowledge of business and management principles

. Excellent problem solving techniques

. The ability to communicate information and ideas in writing so others

will understand

Education:

Kaplan University 11/09-

Present

. Information Technology/Web Development

. Anticipated graduation: February 2011

Employment History:

Good Lyfe Real Estate Development, Milwaukee, WI

02/08-Present

Administrative Assistant

. Answered incoming phone calls and greeted persons entering

establishment.

. Provided information, took messages and scheduled appointments.

. Filed and maintained records.

. Transmitted information or documents to appropriate parties using

computer, mail, or facsimile machine.

. Performed general office duties.

Dot Com Auto Group, Milwaukee, WI 03/03-

01/08

Receptionist

. Greeted persons entering establishment, determined nature and purpose

of visit, and directed or escorted them to specific destinations.

. Screened and forwarded calls, provided information, took messages and

scheduled appointments

. Filed and maintained records.

. Transmitted information or documents to customers, using computer,

mail, or facsimile machine.

. Performed general office duties.

New Concepts Self Development Center, Milwaukee, WI

06/01-02/03

Project Assistant

. Recruited and enrolled clients into behavioral study conducted by The

Medical College of Wisconsin.

. Performed general office duties such as ordering supplies, maintaining

records management systems, and performing basic bookkeeping work

. Filed and retrieved corporate documents, records, and reports.

. Opened, sorted, and distributed incoming correspondence, including

faxes and email.

References available upon Request

Contact this candidate