Customer Service Sales

Nicole Egan

** ***** *** #*, *******, MA ***** Telephone: 978-***-****

E-mail: ******.******@*****.***

ACADEMIC PREPERATION:

*/** – 5/10 Baccalaureate Program, Paralegal Studies, Suffolk University, Boston, MA

ABA-approved baccalaureate program in paralegal studies.

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Graduated May 2010

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Inducted into Delta Alpha Pi (Suffolk University College of Arts & Sciences Honor

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Society).

Dean’s List – 8 semesters.

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GPA: 3.6.

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Courses Taken: Introduction to the Law & Legal System, Fundamentals of Paralegal

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Practice, Legal Research & Writing I & II, Law of Contracts, Intellectual Property,

Family Law, Civil Litigation, International Law, Immigration Law, Corporate Law,

Wills & Probate

Psychology Minor

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RESEARCH SKILLS:

Legal research (including CALR).

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Computer-assisted & internet-based research.

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OTHER EXPERIENCE:

2/10-5/10 PARALEGAL INTERN

The Law Offices of Jeffrey B. Rubin – Boston, MA

Provided paralegal support to three immigration attorneys. Assist the attorneys in

preparing for trial. Draft legal documents, business letters. Met strict deadlines and

worked under pressure. Heavy client contact and client billing. Answer phones and other

secretarial duties.

6/09 – Present SUPERVISOR

CVS/Pharmacy – Boston, MA.

Answer customer questions, and provide information on products and store policy. Often

involved in transactions involving receiving and disbursing money, credit and debit.

Responsible for maintaining the cleanliness and organization of the store. Stock shelves.

Answer phones. Resolve customer complaints. Delegate tasks.

10/07-5/-09 CUSTOMER SERVICE/LOGISTICS ASSOCIATE

Gap Inc., Old Navy – Cambridge, MA.

Door-to-Floor shipment processing. Stock replenishment. Price changes. Merchandising,

displays and signage. Cashier. Fitting room. Sales floor. Customer interaction. Answer

phones.

5/07 – 10/07 SHOE SALES ASSOCIATE

JC Penney – Leominster, MA.

Maintain an orderly sales floor and stock room. Retrieve stock for customers. Customer

interaction. Cashier.

12/05-8/06 CASHIER

CVS/Pharmacy – Acton, MA

REFERENCES:

Allan M. Tow

Associate Professor

Applied Legal Studies

EHS

College of Arts & Sciences

Suffolk Univ.

Boston, MA 02108

email: ****@*******.***

Home: 781-***-****

Cell: 781-***-****

Michael J. Egan

EMC Distinguished Engingeer

To Whom It May Concern,

I have pleasure in introducing my daughter Nicole Louise Egan. Nicole has recently graduated Cum Laude from

Suffolk University where her major field was Paralegal Studies. Nicole is a very intelligent, disciplined and

hardworking individual. Throughout her studies she held part time work to subsidize her tuition expenses – up to

forty hours per week but was still able to hold a 3.6 GPA. She has held part-time jobs in retail from late in her

High School years so she already has five years “customer facing” experience. She has proven to be both

competent and trustworthy.

In addition to her studies and her part time work, she completed a demanding schedule of hours during her

internship with a small Boston firm specializing in immigration law – work for which she was highly

commended.

I am absolutely certain that she would be a very valuable contributor to whoever takes her on!

Sincerely

Michael J. Egan

EMC Distinguished Engineer

176 South Street

Hopkinton, MA 01748

Phone: 508-***-****

Further References Available Upon Request

Contact this candidate