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Customer Service Administrative Assistant

Location:
Grand Terrace, CA, 92313
Posted:
September 16, 2010

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Resume:

T imothy Evans

***** ***** ** **. #****

Grand Ter race, Ca 92313

951-***-****

**.*******@*****.***

Education

M.B.A. – Business Administration

University of Phoenix October 2010

B. A. Business Administration: Real Estate, Finance

California State University, San Bernardino June 2008

Work Experience

Marketing and promotions Intern A pr 2010 - Present

Momentom Entertainment, Fontana, CA

• Web Design

• Web Creation and maintenance

• Event coordination and promotion

• Marketing

• Social networking

• Video production

Storage Consultant Oct 2009 – Mar 2010

Extra Space Storage, Fontana, CA

• Acquire new storage leases

• Customer service

• Check daily account balances

• Administer lien and foreclosure procedures

• Assist with auctions of delinquent accounts

• Marketing

• Follow state and company collection procedures for delinquent accounts

• Maintain clean property

• Daily/weekly/monthly reports of vacant and occupied units

Mental Health Worker Sept 2008 – Sept 2009

Children’s Therapeutic Communities, Riverside, CA

• Supervise and assist with case management for mentally disturbed and at

r isk adolescents with psychological and learning disabilities

• Assist with weekly/quarterly/ annual service reports

• Assist clients in problem solving as requested, providing counseling and

advocacy to encourage clients to work therapeutically in the program

• Maintain thorough, current, and confidential records for each client

• Administer proper medications

• Assist with grocery shopping and budgeting

• Schedule and assist with medical appointments

• Implement client curriculum based on ISP.

• Prepare incident reports for case manager and the therapeutic team

• Responsible for consumer care, supervision and safety of the program

• Provide on-going performance coaching and counseling as well as annual

performance review

• Follow regulations under Title 22

Sales Lead July 2006 – June 2008

Circuit City, San Bernardino, CA

• Customer service

• Assisted in the t raining of new associates

• Assisted with open and closing procedures

• Scheduled and supervised a team of 10 associates

• Cashier

• Stock

• Lifting

Administrative Assistant Sept 2003 - Mar 2006

Legend Realty, Rancho Cucamonga, CA

• Provided general office support to management

• Collected mail and distr ibuted to receiving personnel

• Collected time sheets and input data for payroll

• Invoiced purchases and sales of properties and materials

• Conducted ti tle searches of properties

• Listed properties in local newspapers on WebPages

• Searched M LS for properties

• Answer phone calls and directed them to correct parties

Volunteer Experience

Childcare volunteer Sept 2007 – June 2008

• Assisted Director with providing care for clients

• Assisted with filing

• Administer proper medications as needed or prescribed.

Assistant Coach Aug 2007 – Jan 2008

Pop Warner Football, San Bernardino, CA

Certifications

Health Care Provider May 2010 – May 2010

American Heart Association

Notary Public Oct 2006 – Oct 2010

State of California

Computer Skills

Advanced proficiency in Microsoft Office Applications: Word, Excel, PowerPoint, and

Outlook, Internet Explorer, Windows OS, Leopard OS, Photoshop, Final Cut, Adobe,

Web Design, Social networks.



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