Customer Service High School

Zay Yang 209-***-****

**** ***** ***. ******* **, 95355 *********@*****.***

OBJECTIVE:

To obtain a position within a company that utilizes my wide array of experience, eagerness to

learn and grow.

EXPERIENCE:

(Cashier)

Bass Pro Outdoor World, L.P.

Manteca, Ca

September 08- Present

Customer Service

Manage any returns/exchanges or customer needs

Run registers for checkouts

Operate pallet jacks

Stock products for departments

(Relay Operator)

Stellar Nordia, LLC

Riverbank/Salida, Ca

June 06 - July 08

Provide excellent communication to callers such as hearing impaired or speech

disabled

Translate American Sign Language into English

Manage emotional/difficult customer situations as well as complaints and or customer

needs

Relay conversations at a minimum of 60 wpm

Assist supervisor in data entry/participate in team meetings

Adhere to call processing procedures

EDUCATION:

Modesto Junior College

Modesto, Ca

Sept 05 - Present

(General Education)

Peter Johansen High School

Modesto, Ca

Sept 01 - June 05

(Diploma)

REFERENCE: Available upon request

Contact this candidate