Customer Service Health Insurance
Resume:
Nancy J. Bennett
*********@***.***
OBJECTIVE To obtain a position that would utilize and expand on existing
computer, word processing, customer service, office,
telephone, and clerical skills.
WORK PROFILE
Currently Independent Living Resource Center
2010 ? Microsoft Class - Word, Excel, and PowerPoint.
Blue Cross and Customer Service Representative
Blue Shield of ? Answered inquiries regarding health insurance
benefits.
Florida ? Resolved health insurance claim issues.
1993 to ? Processed health insurance claims for payment.
08 - 10 - 1998 ? Worked medical review requests for benefits
determination.
Blue Cross and Claims and Suspense Examiner
Blue Shield of ? Analyzed and entered various types of data from health
Florida insurance claim forms.
10 - 22 - 1990 ? Processed health insurance claims based on contract
benefits.
to 1993
Census Bureau AMEDP Manager(Received Outstanding Performance Award)
10 - 01 - 1989 to ? Managed data entry of payroll, personnel,
applicant,
10 - 19 - 1990 and census operations.
? Managed shipping operations and office supplies.
? Hired and Trained department employees.
Census Bureau Data Entry Transcriber
03 - 30 - 1989 to ? Entered data from payroll, personnel, applicant,
and census
09 - 31 - 1989 forms. Also helped train data entry employees.
EDUCATION
University of Bachelor of Science
North Florida Major: Information Science
1988
Florida Junior Associate in Science
College (FCCJ) Major: Data Processing
1984
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