Customer Service Manager

Achrafieh - Sayd Street

Phone number: (961-**-**-**-**

Beirut - Lebanon (961-*-***-***

Email address : *************@*******.***

Ribal C. Mansour

Objective:

Looking for a professional career in the finance sector where I

will be able to implement, utilize and develop my potentials in

Qualifications: dealing, organizing and monitoring all operations in order to

achieve, in a perfect way, all kind of tasks.

Working in an organized way; creating a healthy work

environment in cooperation with all employees, hard worker even

under pressure.

Respecting internal rules and regulations while ensuring the

clients' satisfaction.

Always looking to upgrade my capacity building and update

myself in new techniques to improve the quality of work.

Experience:

From: 16/03/2009 Present

Financial Analyst in Saint George Hospital University Medical

Center

Reporting directly to the Financial Manager.

Participate and preparing the capital and personnel budget, and

prepared the budget control to analyze variance.

Prepares cash flow

Analysis request for new item & conduct feasibility study.

Collect and analysis data to prepare standard statistical

report.

Controls, reviews and verify information in statically report

prepared by the IT.

Carries out cost analysis by department to determine cost /

unit.

Carries out daily control of all medical and non medical

supplies purchased with a new cost in order to adjust the

selling price.

Summer 2006 First National Bank

Tripoli, Lebanon

Customer Service, Cash-Box, Retail Department.

Summer 2007 Audi-Saradar Bank

Beirut, Lebanon

Customer Service, Cash-Box, Retail Department.

Summer 2008 Faddoul Trading

Beirut, Lebanon

Accountant.

Education: 2004 - 2007 Lebanese University - Branch 3

Tripoli, Lebanon

BA in Business and Administration.

2007 - 2008 Lebanese University - Branch 2

Achrafiyeh, Lebanon

Maters in Business and Administration (M1).

Concentration: Audit.

Tips: Programming Languages

Visual Basic, Java, HTML, Perl.

Software

Microsoft Office (Word - Excel - Access - PowerPoint -

FrontPage).

Acquired Languages (spoken & Written)

English (excellent) - French (excellent) - Arabic (fluent).

Typing

English (very fast) - French (very fast) - Arabic (Very fast).

Hobbies:

Hunting - Ski - Swimming - Football - Reading.

Contact this candidate