Manager Service

Melvin J. Cohen, BSW

**** ***** **. ****** ******, GA 30127 770-***-****(H) (404)790-

3689(C) E-mail: ********@*******.***

EDUCATION

Savannah State University Savannah, GA

May 2003 Bachelor of Social Work

PROFESSIONAL EXPERIENCE

05/05-05/10 Department of Family and Children Services

Atlanta, GA

SOCIAL SERVICE SUPERVISOR

. Supervise, plan, implement, promote and ensure the delivery of

excellent service for investigations, family preservation, and

foster care services.

. Create and maintain a high performance environment through

positive leadership, motivation and a strong team orientation.

. Coach, mentor and support staff to ensure adherence to best case

practice principles.

. Respond to requests for information regarding case related

issues and ensure that staff members are performing their

responsibilities adequately and within the required timeframe.

. Develop and monitor accountability systems to ensure that staff

adheres to social services and personnel policies that govern

their work.

. Ensure that Federal, State, and Kenny A Outcome measures are

achieved through ongoing case monitoring, individual conferences

and case staffing.

. Interface with various community based organizations, state

regulatory bodies and other agencies.

. Manage intake approval and recommended appropriate placement

services.

. Ensure Case Managers appropriately represents the best interest

of children in juvenile legal proceedings through ongoing

training, coaching, and through the review of court reports.

. Monitor and evaluate staff adherence to personnel policies;

including time and leave, work performance and professional

conduct. This includes the following: approve leave, conduct

service ratings, performance appraisals, counsel/mentor

employees, suspend or dismiss employees, participate in employee

grievance procedures and the hiring and training of new

employees.

. Maintain records, prepare reports, and develop correspondence

relative to the work.

05/08-06/09 INTERIM PROGRAM ADMINISTRATOR

. Provides administrative direction for a Family Service/Foster

Care section. Oversees unit supervisors. Ensures that the

mission and goals of the program are carried out by the agency

within the community.

. Plans, organizes, directs, controls, and evaluates the

development and administration of policies and programs of

social services and related programs that are designed to

protect and promote the social welfare of individuals and

communities.

. Analyzes and assesses the effectiveness of existing programs'

protocols to ensure they identified outcome measures are

achieved.

. Assures agency compliance with policies, appropriate

documentation, and reporting requirements as it relates to

Federal, State and Kenny A.

. Builds and encourages a cooperative team-oriented environment

within unit(s) and with other agencies and providers. Creates

and maintains positive working relationships within the

community.

. Facilitates communication within the unit(s)/agency on a

specific case level as well as on a procedure/policy level.

. Participate in interviews, directs, trains, evaluates the

performance of, and when necessary, disciplines and discharges

social services employees.

. Reviews new and current programs to determine their efficiency,

effectiveness, and compliance with state, local and federal

regulations.

06/04- 04/05 SOCIAL SERVICE Field Practice Advisor

. Serve as a Mentor to newly hired case management staff.

. Provide opportunities for trainees to shadow experienced staff

as they conduct various duties.

. Support the trainee in performing specific duties outlined in

the Training and Field Practice Guide.

. Collaborate with supervisors and Field Program Specialist on

behalf of trainee.

. Review, coach and provide feedback to the trainee in specific

activities as directed by the supervisor.

06/03-04/05 SOCIAL SERVICE CASE MANAGER

. Monitor and promote the safety and well being of children in

foster care through ongoing assessments, visitation, and

targeted service provision.

. Coordinate and monitor services, including comprehensive

tracking of client activities in relation to their treatment

plans; and, collaboration and advocacy with various service

providers, to ensure effective service delivery.

. Assist clients in developing goals and areas of need; and

assisted development of parenting plans which are assessed

regularly.

. Document and maintain comprehensive client records by charting

the patients' history, while documenting the goal agreement

between Case Manager and client through the use of a service

plan.

. Maintain and report applicable statistics regarding treatment

plan and outcomes as it relates to services provided.

08/02-04/03 Department of Family and Children Services

Hinesville, GA SOCIAL SERVICE CASE

MANAGER INTERN

Assist clients in developing goals and areas of need, and

assisted in development of parenting plans which are assessed

regularly.

. Document and maintain comprehensive client records by charting

the patients' history, while documenting the goal agreement

between Case Manager and client through the use of a service

plan.

. Maintain and report applicable statistics regarding treatment

plan and outcomes as it relates to services provided.

02/02-05/03 Bethesda Home for Boys Savannah, GA

WEEKEND WORKER II

. Draft weekly assignments for students based on student progress

and capability.

. Plan daily curriculum for adolescent clients.

11/00-11/01 Coastal Harbor Treatment Center

Savannah, GA

MENTAL HEALTH COUNSELOR

. Responsible for eight to ten adolescent males who were sexual

offenders.

. Teach daily living skills to youth.

. Participate in ongoing treatment planning for the youth.

. Develop youth schedules with therapeutic staff.

COMPUTER AND TECHNICAL SKILLS

Software-Microsoft Office Suite - Word, Excel, Outlook, Access,

Publisher, PowerPoint

Hardware: Scanner, Printer, Fax, Copier, Audiovisual equipment

Web-Based-Brower, Search Engines, E-mail

Excellent presentation skills

Contact this candidate