Customer Service Medical Billing
Resume:
Betty Laughlin
Orange, CA *2866
***********@*****.***
Objective: To obtain a position as a Receptionist with Newport
Orthopedic Institute where I can work with other professionals
in a busy, caring environment dedicated to quality patient care.
Qualifications: Professional, organized, self-starter with excellent
communication skills
Ability to prioritize and handle multiple projects at a time
Skills: Excellent customer service Receptionist
experience
Knowledge of office procedures Medical
terminology
Word processing MS Word, Excel, Outlook,
PowerPoint Excellent phone etiquette
Scheduling
Alpha and numeric filing Cash handling and
payment posting
ICD-9, CPT and HCPCS Coding
Education: CNI College - Orange, Ca
Medical Billing and Coding 720 hours July
2010
Orange County Business College - Anaheim, Ca
Received diploma in Word Processing and Applied Business
Skills
Work
Experience: SpecCeramics Inc - Fullerton, Ca 2005-2009
Customer Service/Office Assistant
. Assisted customers with product questions
. Placed orders
. Monitored incoming and outbound calls
. Monitored office supplies
DataQuick Info. Systems - Irvine, Ca 2003-2005
Customer Service/Billing Specialist
. Setup and assisted customers with online support
. Entered customer data
. Posted customer payments
Jonathan Engineered Solutions - Irvine, Ca 1990-
2001
Customer Service/Account Administrator
. Took customer orders
. Checked and tracked orders for accuracy
. Assisted in resolving customer disputes
. Heavy phones
Certifications and
Memberships: Member of the American Association of Professional Coders
Certified Professional Coder July 2010
Contact this candidate