Customer Service Sales

Nicole E. Brush

Cell: 763-***-**** Email: *******@*******.***

EXPERIENCE

KHOI-FM Radio, Ames, IA 2010 - Present

Bookkeeper

Complete administrative tasks and bookkeeping for a developing community radio station.

Work closely with others to ensure tasks are being completed timely and efficiently.

Lifetime Fitness, Plymouth, MN 2009 – Present

Life Café Seasonal Team Member

Maintain fast and friendly customer service to all members and staff while serving

nutritious meals.

Responsible for cleaning and stocking shelves.

Assist in ringing up and delivering food orders.

Iowa State Center, Ames, IA 2009 - Present

Environmental Services

Maintain cleanliness of University facilities during and after campus events which includes

cleaning building floors by sweeping, mopping and vacuuming. Gather and empty trash. Service, clean, and

supply restrooms.

Justice (Formerly Limited Too), Maple Grove, MN 2006 - 2008

Brand Representative

Ensured that each customer received outstanding service by providing a friendly environment, this

included greeting and acknowledging every customer, and maintaining solid product knowledge.

Assisted in processing and replenishing merchandise and monitoring floor stock along with ringing up

sales at registers.

EDUCATION

Iowa State University, Ames, IA (2008 – Present)

Bachelor of Science

Areas of Concentration: Marketing and Accounting

GPA: 2.99

CLUBS, CERTIFICATIONS and LEADERSHIP

Marketing Club Member (2008-Present)

• Vice President of Advertising, 2010-2011

Soccer Club Member (2008-Present)

• Schedule Coordinator, 2009-2010

• Treasurer, 2010-2011

Team Leader for Destination Iowa Undergraduate Orientation (2009 and 2010)

• Provide new students with an introduction to campus and its resources, provide campus and

residence hall tours and share information about Iowa State.

CIMBA, Paderno Del Grappa, Italy (January-April 2010, Semester Long)

Consortium of Universities for International Studies, Undergraduate Study Abroad Program

• Kepner-Tregoe Decision Making Certification

• LIFE (Leadership Initiative for Excellence) Certification

• LEAP (Learn, Enrich, Achieve, Perform) Certification

TECHNICAL SKILLS

Microsoft Office: MSWord, PowerPoint, Some Excel

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