Data Process

Gwen Neel

512-***-****

*****@******.**.***

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OBJECTIVE:

Analyze processes and data to identify opportunities to improve inventory

accuracy. Utilize findings to build streamlined processes, create

opportunities for improved productivity, maintain accurate inventory

balances and provide concise reporting tools.

EXPERIENCE:

2008 - 2010 GOLFSMITH INTERNATIONAL INC.

Data Management Coordinator, Inventory Auditor

Streamlined corporate inventory flow; implemented controls resulting

in 50k reduction in corporate shrink

Utilized data mining to identify reporting tools for aged inventory,

financial inventory adjustments, root cause analysis and reporting

shrink

Instituted targeted cycle counts as a cross-functional tool between

stores and merchant team

Built tools to measure and report aged in-transit inventory

Liaison between AP and merchandising; research and identify

methodology for tracking AP discrepancies

Supported team by building tools to reduce redundant data processing

EXPERIENCE:

2006 - 2008 CONSULTANT

Self Employed

Consulted on business and workflow processes, sales, collections,

logistics, controlling inventory and databases

Software and hardware installation

EXPERIENCE:

1993 - 2006 DELL, INC., Round Rock and Austin, Texas

Inventory Control Analyst, Process Analyst, ISO Administration

Developed an inventory tracking system resulting in 100% financial

and physical part accountability

Managed inventory reconciliation; developed count processes, data

gathering and compilation, reporting, and financial reconciliation.

Root cause analysis and corrective action identification

implementation

Conducted on-site and online inventory analyst training

Determined financial impact of inventory variances and facilitated

weekly meetings with inventory and finance senior management

Automated process for verifying cycle count expenses against the

general ledger

Created an audit tool to trace and flag errant inventory movement,

resulting in saving $1.2 million in inventory variances

DELL, INC., (cont)

Streamlined material return process, resulting in a 50% reduction in

man-hours for receipt processing time thus decreasing receipt

backlog

Developed a tool to root cause and resolve aged account payable

purchase order discrepancies

Managed consigned material at multiple vendor sites in the US and

Mexico; audited security, inventory control and data processes

Consulted during evaluation, design and rollout phases when the

legacy inventory system was replaced; including writing design specs

and test cases

Implemented an automated cycle count booking tool resulting in a 75%

reduction in booking time, with a 100% accuracy rate

Strategic partner in the conversion from a manual to an automated

inventory system

Actively involved in achieving ISO 9001 certification; wrote and

published high-level flow charts, detailed work instructions,

maintained and audited process and procedures for compliance;

including documentation of all revisions

Designed, implemented and maintained the processes, procedures and

inventory stock room for receiving refurbished material

Implemented a lot-testing quality audit program resulting in a 70%

reduction in processing time

CERTIFICATIONS:

. Business Process Improvement (BPI)

. Planning and Managing Projects

TECHNOLOGIES:

Windows; Access; Excel; PowerPoint; Word; Outlook; Visio; Tandem;

Brio; Glovia; Oracle; Live Meeting; NetMeeting;

OustsideView; VBA; SQL; SQLCI; Manhattan WMS; FoxPro; Lotus

Notes; Data Share Ownership; Business Process Mapping and

Flow Charting

EDUCATION:

UNIVERSITY OF PHOENIX, Phoenix, Arizona

Online Coursework towards a Bachelor of Science in Business/E-

Business

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