High School Technician

Jordan Burnette

**** ***** ****

Charlotte, NC **227

Home: 704-***-****

Email: *******@***.***

OBJECTIVE:

Seeking the position of SATCOM\Network technician.

QUALIFICATIONS:

• 4 Years of Honorable Service in the U.S. Army as a SATCOM operator with 12 months deployed in support of Operation Iraqi

Freedom.

• One year as a Satellite Transportable Terminal Team Chief and six months as a shift supervisor.

• Helped maintain a 99.5% reliability rating as part of a Joint Network Node (JNN) team supporting 1,000 subscribers during

Operation Iraqi Freedom 09-10.

• Maintain a current Government Secret Security Clearance.

• Proficient in Microsoft Word, Excel, PowerPoint, and Exchange.

• Held the position of Satellite Transportable Team Supervisor with 2 to 3 subordinates in my section while working in a

hazardous, field environment with no issues or major network outages.

EXPERIENCE:

07/09-Present Satellite Transportable Terminal Team Chief

United States Army, Mannheim, Germany

• Provided DSCS communications for Operation Iraqi Freedom 09-10

• Supervision for $1.2M worth of highly sensitive equipment with zero loss.

• Worked with communications security equipment including Taclanes, KIV-19s, KIV-7s, and Simple Key Loaders.

• Monitored and troubleshot Orthagon point-to-point systems and other wireless communications equipment.

• Experience configuring Cisco call manager systems, and SNMPc monitoring software.

• General knowledge working with Cisco switches and routers.

• Maintained an excellent service rating working Help Desk operations and troubleshooting user accounts and systems.

.

01/08-06/09 SATCOM Team Technician

United States Army, Mannheim, Germany

•Successfully fielded the 93 Tactical Satellite Shelter to Israel in support of Operation Desert Beacon.

•Successfully fielded the Phoenix terminal in support of operation Immediate Response 2008, in the Republic of Georgia.

•Fielded the Phoenix and 93 Tactical Satellite Shelter, successfully, in support of Operation Eisblitz, Austere Challenge phases I

and III.

•Certified training on the Phoenix and Joint Network Node systems.

•Trained on and Troubleshot VSAT and SNAP systems.

Awards\Certificates

- 2 Army Achievement Medals

- Certificate of training for AN\TSC15(B) Phoenix system.

- Certificate of training for Joint Network Node and Satellite Transportable Terminal system.

EDUCATION:

A.A. Business Administration Proposed Graduation Date May 2011

June 2002 Independence High School High School Diploma Charlotte, NC

October 2007 Graduated Satellite Communications Systems Operator\Maintainer Course U.S. Army Signal Center and School

.

Professional References

Mark Medley

ITT Site Operations Chief

****.******@**.****.***

MAJ Gunther, Heather

U.S. Army

Mannheim, Germany

A co Commander/ 72D ESB

*******.*******@**.****.***

Jeff Novak

DataPath Field Technician

**********@*****.***

Personal References

SGT Humphries, Joseph

U.S. Army

Mannheim, Germany

Joint Network Node Section Sergeant

******.*********@**.****.***

SFC Del Real, Cesar

U.S. Army

Mannheim, Germany

A co Platoon Sergeant

*****.*******@**.****.***

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