Customer Service Sales Manager
Resume:
Laura Stevens
**** ***** **, ******, ** *****; 541-***-****(home); 541-***-****(cell): ******@*****.***
Experience
Production Lead
Select-temp/Western Panel;
Eugene, OR 97402
Supervisor: Lori Lamb
• Supervise 2 to 15 employees
• Count items and prepare to ship to presses
• Related paperwork to keep track of items processed
• Rotate stock and keep track for used
• Grade veneer panels
• Forklift certification
• Related computer work in entering and transferring orders
Licensed Tax Preparer
December 2009-April 2010
Jackson Hewitt Tax Services
656 Charnelton
Eugene, OR 97401
Supervisor: Ruby
• Prepare tax returns
• Answer phones
• Respond to inquiries
• Research tax laws
• Use of computer, phone, fax, other business machines
• Other duties as assigned
Production
9/2002-2/2006
Monaco Coach Corporation
91320 Coburg Ind Way
Coburg, OR
• Detail coaches
• Repair wood, vinyl, leather, trim as needed
• Stain cabinet doors and drawer fronts
Laura Stevens
1437 Chase St, Eugene, OR 97402; 541-***-****(home); 541-***-****(cell); ******@*****.***
Call Center
7/2001-9/2002 HP
No contact information
Boise, ID
• Incoming calls, sell services to clients and forward them to technicians
• Help with the issues that are easier over the phone
• Take and process credit card payments over the phone
Assistant District Sales Manager
9/1998-7/2001
Idaho Statesman
1200 N Curtis Rd
Boise, ID 83706
Supervisor: Allen Green
• Assist in the prompt delivery of newspapers
• Prepare reports, enter data into computer
• Phone subscribers to ensure delivery, troubleshoot to keep subscribers
• Supervise carriers, hire and fire as needed
• Customer service in keeping and increasing circulation
Education
Lane Community College, Eugene, OR
Currently attending: Business Major
Boise State University, Boise, ID
Attended for 2 years, general studies
•
Member of The National Society of Collegiate Scholars
•
Blue Mountain Community College, Pendleton, OR
• Attended for 2 years, Accounting Major
References
Lori Lamb 541-***-****
Heather Beach 541-***-****
Leona Houston 541-***-****
Jeanettee Garringer 501-***-****
Laura Stevens
1437 Chase St, Eugene, OR 97402; 541-***-****(home); 541-***-****(cell); ******@*****.***
Contact this candidate