Manager Engineer

Location:

Posted:

August 21, 2010

M ichael R. Green

Mesquite, Tx. 75150

*******@**.**.***

Objective

To obtain an IT position that utilizes my experience in Operations enabling my

contribution to the overall success of the company by promoting an efficient and motivated

operations environment.

Professional Summary

Operations supervisor/manager with over 25 years of experience including areas of t raining,

support, cost reduction, and improvement across all service levels.

Skilled in designing and enhancing documentation and production scheduling as well as

overseeing remote locations.

Effective management of $1 million IT budgets.

Proven ability to t ranslate business needs into operations requirements supporting the

company’s business objectives and successfully engaging all phases of operations initiatives

i nto the corporate mission.

Experience

Operations supervisor/manager at several different companies including Southland

F inancial, MTECH, Applied Data Research, Hall Financial, and ADP.

Successfully implemented operations projects ranging from acquisition and

i nstallation of equipment to enhancing operational policy and procedures.

Oversaw efforts of Level I I Support staff in a retail environment.

E valuated performance of production resources and report those results to

management.

Ini tiated startup of new data center as it applied to operations. Collapsed and

relocated existing data center.

Established and developed an operations department where one had not existed.

Technical Skills

Operating systems: DOS/POWER, MVS, VM, VAX/VMS and OS400.

Applications: EPIC/PCS, ROBOT, CNT L-M

Ha rdware : IBM 360, 370, 303x, 4381, z/OS90, DEC/11785

Personal Achievements

President’s Award for Outstanding Performance – 2001

Education

Control Data I nstitute – P rogramming

L ANOP – Novell Network Engineer CNA/CNE