Customer Service Medical
Resume:
**** *. ***** ******* *** Baton Rouge LA *****
Coco Coleman
Objective
To obtain employment in a Business or Administrative position and succeed
in all aspects that is given.
Experience
2/2009-Current Lake Primary Care Physicians Baton Rouge, LA
Patient Service Representative 11
. Knowledge of federal and state billing practices, procedures,
Medicare, and Medicaid billing/verifying insurance
. Performs various functions, including clerical, reception, scheduling,
cashier, clinical support, and medical records while conveying a
positive image of the clinic and providing excellent customer service.
. Knowledge of ICD9-CPT codes
10/ 2006 - 3/ 2008 Home Depot Direct Baton Rouge, LA
Customer Service Representative
. Answering inbound calls and provide quality customer service
. Provide product knowledge and offer suggestions
. Follow up with customers on status of order
1/ 2004 - 3/ 2007 Military- U.S. Army Fort
Bragg, NC
Private First Class/ Petroleum Lab Specialist
. Test oil in a laboratory, write calculations, and answer multiply
lines.
. Assist supply sergeant in supply room, order G,S,A (General Supply)
materials
. Provide other various supports with operation freedom.
12/ 2001-12/ 2003 North Monroe Medical Center Monroe, LA
Agency Program Coordinator
. Responsible for accurate, proper and timely billing of claims to
payers for reimbursement of services and supplies. Receives and processes
explanations of benefits for billed services and maintains records of
collections and status of accounts.
. Receive and processes explanations of benefits for billed services
and maintains records of collections and status of accounts.
. Responsible for performance of various clerical and billing duties
including: accurate data input, maintenance of patient medical records,
answering multi-line office phones, inventory and distribution of medical
and office supplies.
Education
12/2008-Current Ashford University -Online
Healthcare Management
1/ 2002 - 12/ 2002 University of Louisiana at Monroe Monroe,
LA
Speech Pathology - Business
References
Can Provide by Request
Contact this candidate